My community home page is not working after upgrade www.tiyatroevi.com/sahne-senin.html

Hi Faruk,

Can you try to re-install jomsocial on your site ? i tried to re-install you jomsocial but i can't.. this error appears :

Warning
JFolder: :files: Path is not a folder. Path: /home/tiyatrom/public_html/administrator/components/com_community

JFolder: :files: Path is not a folder. Path: /home/tiyatrom/public_html/administrator/components/com_community

JInstaller: :Install: Cannot find XML setup file

JFolder: :files: Path is not a folder. Path: /home/tiyatrom/public_html/administrator/components/com_community

JFolder: :files: Path is not a folder. Path: /home/tiyatrom/public_html/administrator/components/com_community

JInstaller: :Install: Cannot find XML setup file

JFolder: :delete: Path is not a folder. Path: /home/tiyatrom/public_html/administrator/components/com_community

JFolder: :delete: Path is not a folder. Path: /home/tiyatrom/public_html/components/com_community

Component Uninstall: Can't uninstall. Please remove manually

What did you do???? I want help? BUT you broke my site. ?? My administrator was working but now it is empty page??

YOU BROKE SITE AND leave it as broked. Google and users have 404 and non accessible pages configuration.php is 444 etc.

Hi Faruk,

i did :
1. i go to your backend > extensions manager > uninstall > tried to uninstall jomsocial but i can't as error shown on previous post.
2. i only change your template into protostar after that when i want to change with your previous i got disconnect to your backend site..

I just did 2 things.. nothing changed except template changed..

Warm Regards,

David

David wrote: Hi Faruk,

i did :
1. i go to your backend > extensions manager > uninstall > tried to uninstall jomsocial but i can't as error shown on previous post.
2. i only change your template into protostar after that when i want to change with your previous i got disconnect to your backend site..

I just did 2 things.. nothing changed except template changed..

Warm Regards,

David

Hi Faruk,

Ok i will escalate this :)

Warm Regards,

David

Hello Faruk,

I understand you are concerned by what has happened on your site but i can assure you David is an experienced support person that helps many customers each day. Because you have requested that we stay out of your site, i have not logged into see what the issue is. Regardless of what has happened the only way we can debug / fix issues on a live site is to work on it.

We recommend that our customers have backups in place and have a test / development site that is a complete duplication of their live site. This way your site can be debugged / fixed without any of these issues. I understand the importance of your site and so does David, but you must understand we have no other way to find / fix the issues unless we debug it.

Please provide us with a test site that is a replication of your live site, then edit your original post to update this information. We can then assist you further

I see you are very helpfull especially David!!! I call my host and want backups. I hope they can give backups of our site. After they answering me I will write here.

Paul wrote: Hello Faruk,

I understand you are concerned by what has happened on your site but i can assure you David is an experienced support person that helps many customers each day. Because you have requested that we stay out of your site, i have not logged into see what the issue is. Regardless of what has happened the only way we can debug / fix issues on a live site is to work on it.

We recommend that our customers have backups in place and have a test / development site that is a complete duplication of their live site. This way your site can be debugged / fixed without any of these issues. I understand the importance of your site and so does David, but you must understand we have no other way to find / fix the issues unless we debug it.

Please provide us with a test site that is a replication of your live site, then edit your original post to update this information. We can then assist you further

Backup is ok and my site is ok. And I upgrade joomla 3.3. There is not problem with site. is it safe to upgrade jomsocial 3.1.1 to 3.2.0.3?

Hi Faruk,

Thanks for your reply, Jomsocial 3.2.03 is fine to install on Joomla 3.3 please let me know if you need any further help.

Unfortunately after upgrade 3.1.1 to 3.2.0.3 with ijoomlainstaller, community is broken and not working. www.tiyatroevi.com/sahne-senin.html before when upgrade to 3.2.02 only community homepage was not working but now with 3.2.0.3 any community page is not working.

Hi Faruk,

i will assign this to our developer because there is a libraries missing from your site.. Maybe you can give credentials for your joomla backend and FTP access to our developer to inspect your file..

Warm regards,

David

David wrote: Hi Faruk,

i will assign this to our developer because there is a libraries missing from your site.. Maybe you can give credentials for your joomla backend and FTP access to our developer to inspect your file..

Warm regards,

David