Notice

The forum is in read only mode.

Support Forum

Welcome! Support Forums have been reactivated
Welcome the Technical Support section. Help us in assisting you by providing us with a concise and descriptive elaboration of your issues. Be specific and if possible, provide us with a step-by-step instruction in replicating your problem.

LIKE for Photos did not work correctly

11 years 1 week ago
  • Fikri's Avatar
    Topic Author
  • Fikri
  • Offline
  • Fresh Boarder
  • Posts: 9
  • Thank you received: 0
Licenses:
JomSocial Expired

1) I have JomSocial 3.2 installed on my major site. Liking of individual photos in the stream is very inconsistent. Not all LIKES are taking. Seems to be with individual photos only. Furthermore I lost records in previous uploaded photo-like as if no one clicked "like" for the photos. Now if I liked one photo then the icon-like reversed but username did not shown up. Could you help me for fixing it?

2) Previously if I specified any location of photo, eg: Tokyo, Japan... then if I click "View Location" then Google Map will show up. Now even menu "View Location" did not shown up? I do not know why? Could you help me for fixing it?

Thank you

11 years 1 week ago
Licenses:

Hi, Fikri.

I can't reach your site (both front- and backend). I get 404 after some time of waiting...

- Instead of saying: 'it's not working', explain the problem in detail.
- Screenshots with the URL visible in them and the problem marked are more than welcome.
- Tell us how to replicate the problem, we can't fix it if we can't find it.
- Make sure that your site/server meets JomSocial System Requirements
- Make sure to setup JomSocial Cron Job
- Always provide us with access details to the backend and ftp. We need it to debug problems.
- If you have a similar problem, but a solution you found isn't working, open a new thread instead of 'merging' with an existing one.

- Use the "Thank You" feature on any post that helped you
11 years 1 week ago
  • Fikri's Avatar
    Topic Author
  • Fikri
  • Offline
  • Fresh Boarder
  • Posts: 9
  • Thank you received: 0
Licenses:
JomSocial Expired

that's kind of host or DNS problem, but I can reach both side (front and backend) all the time. Try again...
I attach image related to second question

Attachments:
11 years 1 week ago
  • Fikri's Avatar
    Topic Author
  • Fikri
  • Offline
  • Fresh Boarder
  • Posts: 9
  • Thank you received: 0
Licenses:
JomSocial Expired

We have encountered a new problem which exactly same problem of two weeks ago; can't make any status or upload photo, they just don't appeared on stream. Please fix it... thank you

11 years 1 week ago
Licenses:

Hi, Fikri.

1. It work this way: if you click like then system shows how many users like it. Do display users name you need to click on notification.
2. It's impossible to add location for photo. You can do that for photos album only. As I noticed location is never displayed on stream.
Did you made any customization to display that?
3. I checked and there was no issue with adding status or photo to the activity stream.

- Instead of saying: 'it's not working', explain the problem in detail.
- Screenshots with the URL visible in them and the problem marked are more than welcome.
- Tell us how to replicate the problem, we can't fix it if we can't find it.
- Make sure that your site/server meets JomSocial System Requirements
- Make sure to setup JomSocial Cron Job
- Always provide us with access details to the backend and ftp. We need it to debug problems.
- If you have a similar problem, but a solution you found isn't working, open a new thread instead of 'merging' with an existing one.

- Use the "Thank You" feature on any post that helped you
10 years 11 months ago
Licenses:

Hi, Fikri.

We have not received any response back from you in over 7 days, and would like to know if you consider this issue to be resolved. If you have any further questions, simply reply to this post.

- Instead of saying: 'it's not working', explain the problem in detail.
- Screenshots with the URL visible in them and the problem marked are more than welcome.
- Tell us how to replicate the problem, we can't fix it if we can't find it.
- Make sure that your site/server meets JomSocial System Requirements
- Make sure to setup JomSocial Cron Job
- Always provide us with access details to the backend and ftp. We need it to debug problems.
- If you have a similar problem, but a solution you found isn't working, open a new thread instead of 'merging' with an existing one.

- Use the "Thank You" feature on any post that helped you
Moderators: Piotr Garasiński
Powered by Kunena Forum

Join 180,000 websites creating Amazing communities

JomSocial is the most complete, easy-to-use addon that turns Joomla CMS into a
full -fledged, social networking site

TRY NOW BUY NOW

About Us

Our product

Support

Contact Us

Site Policies

Elsewhere

© JomSocial.com All Rights Reserved