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Installation is stuck

11 years 1 week ago
  • Tamir's Avatar
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  • Tamir
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Hi there,

I have installed I com_community_pro_3.1.0.4 on my dev site. It required 10-15 times of browser refresh to get it going, but finally it worked. However, I had to delete the dev site (because of a different component) and reinstall it.

So, I tried reinstalling the the JS 3.0, but now I wasn`t lucky. No matter what I did, it got stuck on Unpacking backend files (screenshot attached ).

I tried Adding the php.ini file to the root of the public_html and to the admin folder of the J installation.
php file:

wait_timeout=120
connect_timeout=120
max_execution_time=300
max_input_time=120
upload_max_filesize = 32M
post_max_size = 32M
magic_quotes_gpc = Off
session.save_path = "/tmp"
magic_quotes_runtime = Off
magic_quotes_sybase = Off


It didn`t work.

From past experience, you won`t be able to access my cpanel or j backend, so I have to be your eyes.

Can you advise? please tell me what I need to check.

I am attaching very specific system info file.




Tnx

Attachments:
11 years 1 week ago
Licenses:

Hi, Tamir.

Please provide us with working administrator credentials.
I can't login to your backend.
Please, edit your first post and add credentials to corresponding fields.

- Instead of saying: 'it's not working', explain the problem in detail.
- Screenshots with the URL visible in them and the problem marked are more than welcome.
- Tell us how to replicate the problem, we can't fix it if we can't find it.
- Make sure that your site/server meets JomSocial System Requirements
- Make sure to setup JomSocial Cron Job
- Always provide us with access details to the backend and ftp. We need it to debug problems.
- If you have a similar problem, but a solution you found isn't working, open a new thread instead of 'merging' with an existing one.

- Use the "Thank You" feature on any post that helped you
The following user(s) said Thank You: Tamir
11 years 1 week ago
  • Tamir's Avatar
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Hi,

You probably overlooked:

From past experience, you won`t be able to access my cpanel or j backend, so I have to be your eyes.


meaning, please tell me what to check \do and I will do it for you.

Tnx

11 years 1 week ago
  • Tamir's Avatar
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Hi,

I added my admin username and password. Since the server is located in Israelm you must use proxy server to access it.

Tnx

11 years 1 week ago
  • Tamir's Avatar
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  • Tamir
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Hi there,

I have no idea how, but i managed to install the JS.

please close the ticket.


Tnx

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