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Liking of single photo posts in main news feed inconsistent - will not take

11 years 1 week ago
Licenses:
JomSocial Active Socialize Expired

Version 3.2 in the main news feed

Scrolling through posts and attempting to LIKE single photo posts. Some photos I am able to LIKE while others are not engaging. I only get the UNLIKE without my name appearing underneath with the LIKE.

Steps to recreate:

1. Go to fairfax2015.com/911social

2. Log in with your credentials provided in the site information

3. Scroll down to the basketball player photos posted by Jerome Hall. There are two of them.

4. Click LIKE. They do not work.

I have found this to be the same for other photos posted in the stream.

Attachments:
11 years 1 week ago
Licenses:

Hi, Craig.

Please provide us with working administrator credentials.
I can't login to your site.
Please, edit your first post and add credentials to corresponding fields.


- Instead of saying: 'it's not working', explain the problem in detail.
- Screenshots with the URL visible in them and the problem marked are more than welcome.
- Tell us how to replicate the problem, we can't fix it if we can't find it.
- Make sure that your site/server meets JomSocial System Requirements
- Make sure to setup JomSocial Cron Job
- Always provide us with access details to the backend and ftp. We need it to debug problems.
- If you have a similar problem, but a solution you found isn't working, open a new thread instead of 'merging' with an existing one.

- Use the "Thank You" feature on any post that helped you
11 years 1 week ago
Licenses:
JomSocial Active Socialize Expired

Credentials should work now.

11 years 1 week ago
Licenses:
JomSocial Active Socialize Expired

I am also getting major hangups of the entire site when you click on a photo to view in the gallery. The 3 dots keep moving and there are no LIKE buttons in the bottom right hand corner. I have also tried turning off LIKES for photos.

The entire site locks up if anyone tries to view a photo.

Attachments:
11 years 1 week ago
Licenses:

Hi, Craig.

Again, password don't work.

Please, if you have another issue - create new topic for it. Don't add it to existing ones unless they are related. This one is related but, please, remember about this rule.


- Instead of saying: 'it's not working', explain the problem in detail.
- Screenshots with the URL visible in them and the problem marked are more than welcome.
- Tell us how to replicate the problem, we can't fix it if we can't find it.
- Make sure that your site/server meets JomSocial System Requirements
- Make sure to setup JomSocial Cron Job
- Always provide us with access details to the backend and ftp. We need it to debug problems.
- If you have a similar problem, but a solution you found isn't working, open a new thread instead of 'merging' with an existing one.

- Use the "Thank You" feature on any post that helped you
11 years 1 week ago
Licenses:
JomSocial Active Socialize Expired

The account was not enabled. I verified the credentials work.

And yes, that is a related topic. I have been doing work for Merav so I'm pretty familiar with the forum rules. Doesn't hurt to remind me though.

11 years 1 week ago
Licenses:

Hi, Craig.

I noticed that all issues on Activity Stream happens only after clicking More button and apply to newly loaded items... So I think that issue with deleting is related and has the same source.

As for second issue (viewing Photos) I saw it also. But after page was loaded waiting indicator was gone and like/unlike buttons become visible. So probably some parts of your site (some plugins or extensions... well some external sources) are loaded in background. So after the load is finished the rest part of site is displayed.


- Instead of saying: 'it's not working', explain the problem in detail.
- Screenshots with the URL visible in them and the problem marked are more than welcome.
- Tell us how to replicate the problem, we can't fix it if we can't find it.
- Make sure that your site/server meets JomSocial System Requirements
- Make sure to setup JomSocial Cron Job
- Always provide us with access details to the backend and ftp. We need it to debug problems.
- If you have a similar problem, but a solution you found isn't working, open a new thread instead of 'merging' with an existing one.

- Use the "Thank You" feature on any post that helped you
Attachments:
11 years 1 week ago
Licenses:
JomSocial Active Socialize Expired

I've been using JomSocial since version 1.4 Everything was fine until 3.2. Site has been rock solid.

While there may be a conflict it was caused by JomSocial 3.2. The albums were fine until now. The only change to my site in the last few months was JomSocial 3.2.

Furthermore, once I turn on any cache features and the photo hangs, the entire site bogs down to nothing. The major changes that were done to the photos is causing the issue. I have spent 20 hours trying to get this working. If I could role back to 3.1 I would.

I am giving you the FTP credentials. Whatever it is, please take away the conflicts and make it work as it did in 3.1.

11 years 1 week ago
Licenses:

Hi, Craig.

I assign developer to this thread.


- Instead of saying: 'it's not working', explain the problem in detail.
- Screenshots with the URL visible in them and the problem marked are more than welcome.
- Tell us how to replicate the problem, we can't fix it if we can't find it.
- Make sure that your site/server meets JomSocial System Requirements
- Make sure to setup JomSocial Cron Job
- Always provide us with access details to the backend and ftp. We need it to debug problems.
- If you have a similar problem, but a solution you found isn't working, open a new thread instead of 'merging' with an existing one.

- Use the "Thank You" feature on any post that helped you
11 years 1 week ago
Licenses:

Hi Craig,

it's hard for me to debugging via your live site.
If you doesn't mind, I want download your site backup via Akeeba and make your site copy into my local. First I need your permission about this. it's ok?

Regards,
Albert

10 years 11 months ago
Licenses:

Hi, Craig.

We have not received any response back from you in over 7 days, and would like to know if you consider this issue to be resolved. If you have any further questions, simply reply to this post.


- Instead of saying: 'it's not working', explain the problem in detail.
- Screenshots with the URL visible in them and the problem marked are more than welcome.
- Tell us how to replicate the problem, we can't fix it if we can't find it.
- Make sure that your site/server meets JomSocial System Requirements
- Make sure to setup JomSocial Cron Job
- Always provide us with access details to the backend and ftp. We need it to debug problems.
- If you have a similar problem, but a solution you found isn't working, open a new thread instead of 'merging' with an existing one.

- Use the "Thank You" feature on any post that helped you
Moderators: Piotr Garasiński
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