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Invalid Licence Number

11 years 2 weeks ago
  • Sandeep's Avatar
    Topic Author
  • Sandeep
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  • Fresh Boarder
  • Posts: 1
  • Thank you received: 0
Licenses:
JomSocial Expired

Dear Sir,
I purchased the Jomsocial software from your website and while installing it even after I put the Licence number given by you at the time of purchase in my downloads section, it says invalid licence number. Could you please let me know what can I do next?
Regards,
Sandeep Rao

11 years 2 weeks ago
Licenses:
JomSocial Expired GURU Expired Publisher Expired AdAgency Expired iSEO Expired Socialize Expired

Hi Sandeep,
Can you contact at our billing department?
They can help you by verifying the license no.
Thanks

extensions.joomla.org/extensions/clients...ies/communities/7608
10 years 11 months ago
Licenses:

Hi, Sandeep.

We have not received any response back from you in over 7 days, and would like to know if you consider this issue to be resolved. If you have any further questions, simply reply to this post.

- Instead of saying: 'it's not working', explain the problem in detail.
- Screenshots with the URL visible in them and the problem marked are more than welcome.
- Tell us how to replicate the problem, we can't fix it if we can't find it.
- Make sure that your site/server meets JomSocial System Requirements
- Make sure to setup JomSocial Cron Job
- Always provide us with access details to the backend and ftp. We need it to debug problems.
- If you have a similar problem, but a solution you found isn't working, open a new thread instead of 'merging' with an existing one.

- Use the "Thank You" feature on any post that helped you
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