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White Screen of Death in admin console

11 years 1 month ago
Licenses:
JomSocial Expired

Hi, i have problem after update JoomSocial 3.1.1. I have white screen when i loged in admin console.
I have this website in my local environment, from public network is available another website...
Can you help me?
Thanks

11 years 1 month ago
Licenses:

Hi, Maria Berndorfer.

Oh, if it is on localhost then we can't reach it... and debug it.
So, or you'll upload it to server... or you try to debug it by yourself... with my little help :)

Go to system main folder and edit configuration.php
Change this line: public $error_reporting = 'default'; to public $error_reporting = 'maximum';
Save file.

Now when entering to administrator, error should be shown.
Please post it here.

- Instead of saying: 'it's not working', explain the problem in detail.
- Screenshots with the URL visible in them and the problem marked are more than welcome.
- Tell us how to replicate the problem, we can't fix it if we can't find it.
- Make sure that your site/server meets JomSocial System Requirements
- Make sure to setup JomSocial Cron Job
- Always provide us with access details to the backend and ftp. We need it to debug problems.
- If you have a similar problem, but a solution you found isn't working, open a new thread instead of 'merging' with an existing one.

- Use the "Thank You" feature on any post that helped you
11 years 1 month ago
Licenses:
JomSocial Expired

Ok i did change in configuration.php error value but still white window without error...

Attachments:
11 years 1 month ago
Licenses:

Hi, Maria Berndorfer.

Please use this service to add print screens - prntscr.com/ . Those attached on forum are to small, I can't see the details.

Are you sure that you local server is running and parsing php files?
Frontend is available?

- Instead of saying: 'it's not working', explain the problem in detail.
- Screenshots with the URL visible in them and the problem marked are more than welcome.
- Tell us how to replicate the problem, we can't fix it if we can't find it.
- Make sure that your site/server meets JomSocial System Requirements
- Make sure to setup JomSocial Cron Job
- Always provide us with access details to the backend and ftp. We need it to debug problems.
- If you have a similar problem, but a solution you found isn't working, open a new thread instead of 'merging' with an existing one.

- Use the "Thank You" feature on any post that helped you
11 years 1 month ago
Licenses:
JomSocial Expired

Here is uploaded picture: prntscr.com/33oys0
Yes this configuration file is ok, if i change DB user i can not open frontend.
Yes frontend is available...Backend was also available before upgrade ;)

11 years 1 month ago
Licenses:

Hi, Maria Berndorfer.

Please, upload your site to server. Helping in blind will only waste our time ;)

- Instead of saying: 'it's not working', explain the problem in detail.
- Screenshots with the URL visible in them and the problem marked are more than welcome.
- Tell us how to replicate the problem, we can't fix it if we can't find it.
- Make sure that your site/server meets JomSocial System Requirements
- Make sure to setup JomSocial Cron Job
- Always provide us with access details to the backend and ftp. We need it to debug problems.
- If you have a similar problem, but a solution you found isn't working, open a new thread instead of 'merging' with an existing one.

- Use the "Thank You" feature on any post that helped you
11 years 1 week ago
Licenses:

Hi, Maria.

We have not received any response back from you in over 7 days, and would like to know if you consider this issue to be resolved. If you have any further questions, simply reply to this post.

- Instead of saying: 'it's not working', explain the problem in detail.
- Screenshots with the URL visible in them and the problem marked are more than welcome.
- Tell us how to replicate the problem, we can't fix it if we can't find it.
- Make sure that your site/server meets JomSocial System Requirements
- Make sure to setup JomSocial Cron Job
- Always provide us with access details to the backend and ftp. We need it to debug problems.
- If you have a similar problem, but a solution you found isn't working, open a new thread instead of 'merging' with an existing one.

- Use the "Thank You" feature on any post that helped you
Moderators: Piotr Garasiński
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