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Welcome the Technical Support section. Help us in assisting you by providing us with a concise and descriptive elaboration of your issues. Be specific and if possible, provide us with a step-by-step instruction in replicating your problem.

Unpublish video

10 years 1 month ago
Licenses:
JomSocial Active

Hello,

On version 3.1.1, the feature unpublish video not work, I tried the demo it does not work.

Do you have a solution to this problem?

Thank

10 years 1 month ago
Licenses:

Hi, Paul-Emile.

I confirm, I replicated that on my installation.
I'll report it to our developer team.

- Instead of saying: 'it's not working', explain the problem in detail.
- Screenshots with the URL visible in them and the problem marked are more than welcome.
- Tell us how to replicate the problem, we can't fix it if we can't find it.
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10 years 1 month ago
Licenses:
JomSocial Active

Ok thank.

10 years 1 month ago
Licenses:

Hi, Paul-Emile.

Here is fix for this (see att.) It will be also available in JomSocial 3.2

Copy that file to ROOT/components/com_community/models (keep original as a safe copy)

Now when unpublished on backend, videos are not shown in frontend.

Please, tell me if it works for you.

- Instead of saying: 'it's not working', explain the problem in detail.
- Screenshots with the URL visible in them and the problem marked are more than welcome.
- Tell us how to replicate the problem, we can't fix it if we can't find it.
- Make sure that your site/server meets JomSocial System Requirements
- Make sure to setup JomSocial Cron Job
- Always provide us with access details to the backend and ftp. We need it to debug problems.
- If you have a similar problem, but a solution you found isn't working, open a new thread instead of 'merging' with an existing one.

- Use the "Thank You" feature on any post that helped you

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10 years 1 month ago
Licenses:
JomSocial Active

Hi,

Thank you but I can not download the patch I get an error 404

10 years 1 month ago
Licenses:

Hi, Paul-Emile.

Please try this link: www.axifile.com/en/F32DCA76E9

- Instead of saying: 'it's not working', explain the problem in detail.
- Screenshots with the URL visible in them and the problem marked are more than welcome.
- Tell us how to replicate the problem, we can't fix it if we can't find it.
- Make sure that your site/server meets JomSocial System Requirements
- Make sure to setup JomSocial Cron Job
- Always provide us with access details to the backend and ftp. We need it to debug problems.
- If you have a similar problem, but a solution you found isn't working, open a new thread instead of 'merging' with an existing one.

- Use the "Thank You" feature on any post that helped you
10 years 1 month ago
Licenses:
JomSocial Active

Thank,

it does not correct the problem, the videos is always publish the bug is in the pictures.
The only way is to delete the video or picture.

10 years 1 month ago
Licenses:

Hi, Paul-Emile.

Thank you for testing it. I confirm that it doesn't work on your site.
A bit weird as it work on mine...
Nevertheless I'll report it to our developers.

- Instead of saying: 'it's not working', explain the problem in detail.
- Screenshots with the URL visible in them and the problem marked are more than welcome.
- Tell us how to replicate the problem, we can't fix it if we can't find it.
- Make sure that your site/server meets JomSocial System Requirements
- Make sure to setup JomSocial Cron Job
- Always provide us with access details to the backend and ftp. We need it to debug problems.
- If you have a similar problem, but a solution you found isn't working, open a new thread instead of 'merging' with an existing one.

- Use the "Thank You" feature on any post that helped you
10 years 3 weeks ago
Licenses:

Hi, Paul-Emile.

Please upgrade to current version of JomSocial -> JomSocial 3.2.0.1 and check if issue still persist.

- Instead of saying: 'it's not working', explain the problem in detail.
- Screenshots with the URL visible in them and the problem marked are more than welcome.
- Tell us how to replicate the problem, we can't fix it if we can't find it.
- Make sure that your site/server meets JomSocial System Requirements
- Make sure to setup JomSocial Cron Job
- Always provide us with access details to the backend and ftp. We need it to debug problems.
- If you have a similar problem, but a solution you found isn't working, open a new thread instead of 'merging' with an existing one.

- Use the "Thank You" feature on any post that helped you
10 years 4 days ago
Licenses:

Hi, Paul-Emile.

We have not received any response back from you in over 7 days, and would like to know if you consider this issue to be resolved. If you have any further questions, simply reply to this post.

- Instead of saying: 'it's not working', explain the problem in detail.
- Screenshots with the URL visible in them and the problem marked are more than welcome.
- Tell us how to replicate the problem, we can't fix it if we can't find it.
- Make sure that your site/server meets JomSocial System Requirements
- Make sure to setup JomSocial Cron Job
- Always provide us with access details to the backend and ftp. We need it to debug problems.
- If you have a similar problem, but a solution you found isn't working, open a new thread instead of 'merging' with an existing one.

- Use the "Thank You" feature on any post that helped you
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