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After install Jomsocial administration panel is very slow or its is blank

10 years 2 months ago
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JomSocial Expired

Hi,
I'm confused. After installation jomsocial administration panel becomes very slow, or it is blank. I've tried multiple computers, multiple operating systems. I keep getting different results. The old computer is running normally, the one I want to use - bad. I tried the windows server 2003 - the result of better picture, but I need to linux. I want create my server on laptop lenovo R61.
Best regards,
Rimantas

10 years 2 months ago
  • Dimas Tekad Santosa's Avatar
  • Dimas Tekad Santosa
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Hi,

I need access to your administrator, can you provide it please? so I can inspect this.

thank you

10 years 2 months ago
Licenses:
JomSocial Expired
10 years 2 months ago
  • Dimas Tekad Santosa's Avatar
  • Dimas Tekad Santosa
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We are just released newest version 3.1.1 today, please you update with it first

10 years 2 months ago
Licenses:
JomSocial Expired

OK,
In this evening.
Regards,
Rimantas

10 years 2 months ago
  • Dimas Tekad Santosa's Avatar
  • Dimas Tekad Santosa
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Great.. just let me know what do you get then..

10 years 2 months ago
Licenses:
JomSocial Expired

Hi,
Install version 3.1.1.
Administration panel is very slowly.
Regards,
Rimantas

10 years 2 months ago
  • Dimas Tekad Santosa's Avatar
  • Dimas Tekad Santosa
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Would you mind to provide me the backend access, I wanna check how slow is it.

10 years 2 months ago
Licenses:
JomSocial Expired
10 years 2 months ago
Licenses:
JomSocial Expired

and about backend access I wrote in previous post???

10 years 2 months ago
Licenses:
JomSocial Expired

After disable Jomsocial update plugin, administration panel in joomla work very well, but in jomsocial - this is very slowly. What need to disable, that Jomsocial administration panel do not send data to the Internet?

10 years 2 months ago
  • Dimas Tekad Santosa's Avatar
  • Dimas Tekad Santosa
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Hi,

The backend is not working for me.. anyway, can you try to discuss this with your server admin, why that page very slow, I am not sure why, maybe you have lot of data or what? I just test on the jomsocial cpanel on our community page which has > 1555 members active and seems everything works fine

10 years 1 month ago
Licenses:
JomSocial Expired

Hi,
You can not hear me. You never read what is written in previous reports - - - in the first message I have given a message that I am the administrator.
How to make the administration panel to work autonomously and not needed offline connection (same Jomsocial 2.8).
Happy Easter,
Regards
Rimantas

10 years 4 weeks ago
  • Dimas Tekad Santosa's Avatar
  • Dimas Tekad Santosa
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Hi Rigmantas,

This slow issue caused by jomsocial update plugin, in from version 3.2 we will remove it and that is not required to be enabled anymore. You can disabled that plugin in version 3.2.

In current version 3.1.1 you cant disabled that plugin or your backend wont work then.

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