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installation issues

11 years 2 months ago
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Hi There,

I have installed the installer , and then completed the installation.
After the installation went successfully, I get this error message in the back end:

Warning: require_once(/home/virtual/tamirdwh/public_html/magic/components/com_community/libraries/core.php) [function.require-once]: failed to open stream: No such file or directory in /home/virtual/tamirdwh/public_html/magic/administrator/components/com_community/community.php on line 71

Fatal error: require_once() [function.require]: Failed opening required '/home/virtual/tamirdwh/public_html/magic/components/com_community/libraries/core.php' (include_path='.:/opt/alt/php53/usr/share/pear:/opt/alt/php53/usr/share/php') in /home/virtual/tamirdwh/public_html/magic/administrator/components/com_community/community.php on line 71

There aren`t any menu items in the backend.

Here is my system information:


Setting Value

PHP Built On Linux server02.funet.co.il 2.6.18-448.16.1.el5.lve0.8.70PAE #1 SMP Wed Sep 4 19:54:18 EEST 2013 i686
Database Version 5.1.73-cll
Database Collation utf8_general_ci
PHP Version 5.3.28
Web Server Apache
WebServer to PHP Interface cgi-fcgi
Joomla! Version Joomla! 3.2.2 Stable [ Ember ] 6-February-2014 16:00 GMT
Joomla! Platform Version Joomla Platform 13.1.0 Stable [ Curiosity ] 24-Apr-2013 00:00 GMT
User Agent Mozilla/5.0 (Windows NT 5.1) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/32.0.1700.107 Safari/537.36

My Jomsocial version is: 3.1.0.4 Pro


Can you please advise?

Thanks

11 years 2 months ago
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Hi Tamir,
It seems a license issue for which the necessary files are not fully copied/installed.
I have informed to our related concern.
Hope he will have good advice for you.
Thanks

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11 years 2 months ago
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Hi Tamir,
I am experiencing the following error at the site admin panel.
Your host needs to disable magic_quotes_gpc to run this version of Joomla!
And the site minimum execution time is 30 where our recommended value is 120.
Can you ask support to the hosting server to take care these issues as expected below.
magic_quotes_gpc = Off
max_execution_time = 120
And also I may need ftp access of the site.

One another thing we need to know that,
That domain (ta____wh.f___t.__.il/magic/administrator) where you are asking support is it just the upgrade site of existing one(dw_.__.il)?

Your co-operation is highly expected for fulfillment our support.
Thanks

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11 years 2 months ago
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Hi,

magic_quotes_gpc was disabled prior to installation. I am not sure why I kept getting this error, but when I added php.ini to the admin folder the message stopped. I tried re installing but the problem persisted.

Max execution time is set to 300. Where did you see it was set to 120?

Yes, it is dev account. Unfortunately, your system did not take into account not all Joomla installations are installed on domain associated accounts!

I just PMed you an FTP access. In addition, FTP access is listed here on the support side.

Thanks

11 years 2 months ago
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Hi Tamir,
Unfortunately I am unable to login at site backend and also failed to access ftp with given by private message.
Can you check again please?
Thanks

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11 years 2 months ago
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Hi,

The credentials are OK. The problem is that you may try to log in from a country that is blocked by provider. Can you use a proxy server to log in? you managed to log in to the admin panel last time .The password did not change.....

Thanks

11 years 2 months ago
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Hi Tamir,
Yeap, it's done.
I have updated your site with our latest version 3.1.0.4
and now it is working fine.
Please check.
Thanks

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11 years 2 months ago
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Hi,

I have checked it, and it is not OK.

For example, when I click on configuration--> layout, I get:

Warning: include_once(AZRUL_SYSTEM_PATH/pc_includes/JSON.php) [function.include-once]: failed to open stream: No such file or directory in /home/virtual/tamirdwh/public_html/magic/administrator/components/com_community/models/network.php on line 33

Warning: include_once() [function.include]: Failed opening 'AZRUL_SYSTEM_PATH/pc_includes/JSON.php' for inclusion (include_path='.:/opt/alt/php53/usr/share/pear:/opt/alt/php53/usr/share/php') in /home/virtual/tamirdwh/public_html/magic/administrator/components/com_community/models/network.php on line 33

Fatal error: Class 'Services_JSON' not found in /home/virtual/tamirdwh/public_html/magic/administrator/components/com_community/models/network.php on line 40


Can you please advise?

Tnx

11 years 2 months ago
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Hi Tamir,
I am again experiencing login problem at admin panel.
Please check and let me know.
Thanks

11 years 2 months ago
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Hi,

I haven`t changed any username or password.

Please make sure you use a computer from a country that is not blocked by my provider or\and use a proxy server.


Thanks

11 years 1 month ago
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Hi, any updates? tnx

11 years 1 month ago
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Still looking for an answer.Tnx

11 years 1 month ago
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Hi Tamir,
Sorry for the delay.
I am still experiencing login problem at backend.
I am trying to login at "taxxxxwh.fxxxt.co.il/magic/administrator/ and experiencing error as
"Error displaying the error page: Application Instantiation Error"
FYI, I have logged in before but now failed to log in, another thing is I have also try to access by proxy and still the same.
Please check.
Thanks

11 years 2 weeks ago
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Can you please try now? tnx

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