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Welcome the Technical Support section. Help us in assisting you by providing us with a concise and descriptive elaboration of your issues. Be specific and if possible, provide us with a step-by-step instruction in replicating your problem.

Cant Reply to messages

10 years 3 months ago
Licenses:
JomSocial Expired

Hi, When I try to respond to a message, nothing happens.

When I go to the inbox and click on the message I want to respond to, It takes me back to my profile with this link: profile/inbox/read.html?msgid=4

Also, when I am in the inbox and I click write it happens there. Sometimes it does work though.

How can I fix this?

10 years 2 months ago
Licenses:

Hi, denverwinks.

Yes, when try to open message user is redirected to profile page... as profile page id was added to message link.
I solved it this way: I created "Community" link that points to JomSocial home page.
It is in hidden menu.

Now when clicks to message it can be read.

Please confirm if this solves your issue.


- Instead of saying: 'it's not working', explain the problem in detail.
- Screenshots with the URL visible in them and the problem marked are more than welcome.
- Tell us how to replicate the problem, we can't fix it if we can't find it.
- Make sure that your site/server meets JomSocial System Requirements
- Make sure to setup JomSocial Cron Job
- Always provide us with access details to the backend and ftp. We need it to debug problems.
- If you have a similar problem, but a solution you found isn't working, open a new thread instead of 'merging' with an existing one.

- Use the "Thank You" feature on any post that helped you
10 years 2 months ago
Licenses:
JomSocial Expired

Hi Michal,

It is working good now. Thanks for your help.

Moderators: Piotr Garasiński
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