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Can't get Jomsocial Email registration to work

11 years 2 months ago
Licenses:
JomSocial Expired

Hi there,

I upgrade Jomsocial as you suggested but:

I still have the error "Could not instantiate mail function".when registration
I import users database but can't see their post, avatar, images and parameters. (I import user_group_map.sql, user_group.sql, user.sql and user_profile.sql)

11 years 2 months ago
  • David Sutanto's Avatar
  • David Sutanto
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Hi Benjamin,

I suggest you to restore all of your old database, not only user_group_map.sql, user_group.sql, user.sql and user_profile.sql like you said because jomsocial user avatar, post, images, etc have realationship table one and other..

I have been tried register to your site but i can not fill this field "Fecha de Nacimiento" i can't click the input field.. when i clicked, nothing happen..

Warm Regards,

David

11 years 2 months ago
Licenses:
JomSocial Expired

Hi David,

I restore old database as you suggested 8 times already trying differents things without luck (you can see picture attach).

About Birthdate (Fecha de Nacimiento) a have no idea about this error, another thing that doesn't work.

I think I need a little more specifications about migrating don't you think David?

PD: At this time I don't even have emails registration working.

Let me know if you can help me on this man.

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11 years 2 months ago
  • David Sutanto's Avatar
  • David Sutanto
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Hi Benjamin,

Give me your cpanel hosting account, i will check in your phpmyadmin and file manager.. what is your jomsocial version berfore upgrade?

11 years 2 months ago
Licenses:
JomSocial Expired

Print Screen old version
Let me know if you received PM.
I have backups of last know good state if you want me to restore last changes.
thanks

Attachments:
11 years 2 months ago
  • David Sutanto's Avatar
  • David Sutanto
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Hi Benjamin,

Ah, can you restore it for me? rollback to your old jomsocial and old joomla :) I Will upgrade it for you to jomsocial latest and joomla 3.2.2 :)

11 years 2 months ago
Licenses:
JomSocial Expired

give me 10 mins and its done

The following user(s) said Thank You: David Sutanto
11 years 2 months ago
Licenses:
JomSocial Expired

It's restored already.

11 years 2 months ago
  • David Sutanto's Avatar
  • David Sutanto
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Hi Benjamin,

After ou restored it, i can't login to your backend, can you check this for me ? :)

11 years 2 months ago
Licenses:
JomSocial Expired

I sent you a PM with new pass.
Same User and pass
let me know !!!

11 years 2 months ago
Licenses:
JomSocial Expired

Maybe you didn't receive my pm but here is the thing.

I restored the site to the last working known configuration, even before I migrated users. This new template is completely compatible with the last version of joomla and jomsocial so maybe you can not be able to get it to work.

I already make this changes:

Database: `dominofl_joo4`
prefix: nms_

Attached old working Database ready with new parameters (db name and prefix)

This message has an attachment file.
Please log in or register to see it.

11 years 2 months ago
  • David Sutanto's Avatar
  • David Sutanto
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Hi benjamin,

For your email registration, this is about your hosting server.. please see this article InMotionHosting and Networl Solutions

11 years 2 months ago
Licenses:
JomSocial Expired

David I contacted my hosting services and they help me to solve the email problem: I tried SMTP with SSL suggested by them and nothing happends either and finally they told me that I was blocked by a spam, they disabled it and finally works !!!
This is a big step ahead and I really appreciate it.

Right now I'm dealing with the others problem; User/userpost migration and Birthtdate Field that doesn't work . I just want to ask you if I need to close this Topic and then open another?

11 years 2 months ago
  • David Sutanto's Avatar
  • David Sutanto
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Hi Benjamin,

Nice to hear your email problem was solved by your hosting service :)
Yes you must open new topic for each problem so our support can respond to every ticket you made :)

Now i will mark this topic as resolved right :)

Warm regards,

David

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