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Blank page on front end (solved)

10 years 3 months ago
  • Ainars's Avatar
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  • Ainars
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JomSocial Active Socialize Expired

HI, I've got blank page in menu with JomSocial after JomSocial 3.1.0.4 secruity patch

10 years 3 months ago
  • David Sutanto's Avatar
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Hi Ainars,

Can you explain more details about your problem ? Which menu do you mean or how can i replicate your problem..
Step by step explaination will be great :)

Warm Regards,

David

10 years 3 months ago
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please see att. The tab with red squre is Jomsocial component.

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10 years 3 months ago
  • David Sutanto's Avatar
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Hi Ainars,

It seems your PHP Mailer was malfunction. When i debug your website this error appears :)

Attachment phpmailer.png not found



Warm Regards,

David

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10 years 3 months ago
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JomSocial Active Socialize Expired

How to fix it?

10 years 3 months ago
  • David Sutanto's Avatar
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Hi Ainars,

Can you give me your FTP and Cpanel Access ?
I Will try to fix it but i'm not sure.. just let me try :)

Warm regards,

David

10 years 3 months ago
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Can I post it here?

10 years 3 months ago
  • David Sutanto's Avatar
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Hi Ainars,

Just edit your first post and add it into site info field (Miscellaneous filed).. only moderator can see your site info field so don't worry for others :)

Warm Regards,

David

10 years 3 months ago
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JomSocial Active Socialize Expired

Done.
Thanks, hope you'll help.

10 years 3 months ago
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Hi Ainars,

I just replaced your phpmailer.php with the fresh one from joomla.. Your site is working well now :)
Just test it again and if there is no problem i can lock this topic and mark it as resolve :)

Warm Regards,

David

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