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Why I cannot answer someones forum post?

10 years 3 months ago
  • Thomy's Avatar
    Topic Author
  • Thomy
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  • Fresh Boarder
  • Posts: 99
  • Thank you received: 6
Licenses:
JomSocial Active

Hi,
why can not respond to a forum post from someone?
So I can not help you if I know a Reply

10 years 3 months ago
Licenses:

Hi, Thomy.

Yes, It's for reason: to prevent seizing topics by other users. Some users add their posts and make a topic a mess.
Sorry for inconvenience but it makes us to help users better.

- Instead of saying: 'it's not working', explain the problem in detail.
- Screenshots with the URL visible in them and the problem marked are more than welcome.
- Tell us how to replicate the problem, we can't fix it if we can't find it.
- Make sure that your site/server meets JomSocial System Requirements
- Make sure to setup JomSocial Cron Job
- Always provide us with access details to the backend and ftp. We need it to debug problems.
- If you have a similar problem, but a solution you found isn't working, open a new thread instead of 'merging' with an existing one.

- Use the "Thank You" feature on any post that helped you
10 years 3 months ago
Licenses:
JomSocial Expired GURU Expired Publisher Expired AdAgency Expired iSEO Expired Socialize Expired

Hi Thomy,
Thanks for your co-operative mind.
If you have your own issue then please come up with new forum post with the problem specifications
and if you like to help then you are open with our "Tips and Tricks" department to share.
Thanks

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