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components>Jomsocial just has blank page after updating

10 years 3 months ago
  • Ron's Avatar
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as the title states I simply updated jomsocial through the ijoomla installer and now I can't access the jomsocial backend anymore, it just gives me a blank white page http://ndex.php?option=com_community this is the url minus my site name. It appears to be trying to access com_community which I don't see in my components I only see jomsocial.

10 years 3 months ago
  • Dimas Tekad Santosa's Avatar
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Hi Ron,

This issue caused by conflict the model name, I need inspect thsi directly.. but I cant login to your backend... also.. can you provide me the FTP access, please?

Thank you..

10 years 3 months ago
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anyway to do that privately?

10 years 3 months ago
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you should be able to login now,

if the issue is simply renaming the file please let me know if I do that before I install or after the fact.

10 years 3 months ago
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Hi Ron,

Sorry, I still cant login to your backend.. you can send backend and FTP account privately via PM..

Anywya, we just released version 3.1.0.4, please you update with that version first.. and let me know how it goes..

10 years 3 months ago
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I pm'd you backend info

10 years 3 months ago
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Hi Ron,

Thank you, the FTP and htaccess is working, but I still cant login to backend... backend account and htaccess account is same right?

10 years 2 months ago
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I sent you backend/joomla info through pm

10 years 2 months ago
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looks like i can get into jomsocial but i can no longer access my socialize template on my joomla backend.

10 years 2 months ago
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Hi Ron,

The Jomsocial is can be viewable now, I just check it... but for the socialize template this is different problem, I get this error :

Fatal error: Call to undefined method TemplatesHelper::getActions() in /home/assetcon/public_html/plugins/system/t3/admin/tpls/default.php on line 22

I will assign this to Asraf for checking this.

thx

10 years 2 months ago
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JomSocial Expired GURU Expired Publisher Expired AdAgency Expired iSEO Expired Socialize Expired

Hi Ron,
Here we go. It's all updated with latest version.
So far I saw that you were using Socialize 1.0
I have updates the socialize template with latest version 1.2.4.
There was a problem with Joomla 3.2.2 which causing the error.
So now it's all fixed.
Thanks

The following user(s) said Thank You: Ron
Moderators: Piotr Garasiński
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