Hello,
I am trying to slowly get current with Jomsocial. I am running the latest 2.5 Joomla patch and Jomsocial 2.6.3. My template is Yoo Studio Nano3. Everything is going smoothly for the most part. I am now trying to upgrade to 2.8.4.2. I am using the iJoomla installer. The install completes without errors. Our frontpage looks good after the install. However, when I log in and am brought to the Jomsocial frontpage everything breaks.
4 files attached.
Hello,
First of all I'm sorry you've been having issues. Unfortunately, we support only 2 latest major versions of JomSocial. At this time it's 3.0 and 3.1 versions. Basically the upgrade process from the old ones should follow this scheme:
1. BACKUP EVERYTHING AND MAKE SURE BACKUP WORKS
2. Uninstall 2.6
3. Install 2.8
4. Uninstall 2.8
5. Install 3.0
6. Uninstall 3.0
7. Install 3.1
8. Done.
There's more information on upgrades and migrations in our documentation:
documentation.jomsocial.com/wiki/Getting_Started_Documentation
Thank you.
I understand. Unfortunately, I did go to 3.0 and had exactly the same problem. I restored from backup and am now slowly upgrading piece by piece to try to understand where the problem gets first introduced. It appears it is seen first in the 2.8.4.2. code. Do you want me to upgrade the broken site to 3.0 again and send you screenshots and code from that?
Hi,
JomSocial has undergone so many changes since 2.6 version. Like for example, in the previous versions the frontpage of JomSocial had all those 'module-like' parts built into it. This however, has been changed in next versions and frontpage has been 'broken' down to separate modules like latest members etc. So upgrading from 2.6 to the latest 3.1 can be a bit of a shock. What you consider broken may actually not be. So if you could setup a sandbox account with the copy of your site and upgrade it to the latest according to the steps I provided we could take a look at what's happening. From you we'll also need a detailed report of what's exactly exactly and how do you think it should work. I'm asking for a sandbox not to 'play' on your live site which may impact your user experience.
Screenshots are always most welcome :)
Thank you.
Sorry but no. Looks like the stream is missing but what's causing it is not clear. So screenshots are like a roadsign to guide us to replicate the issue. Only then we can inspect the console, errors etc.
Please also don't forget to update the first post and add access details to the sandbox.
Thanks.