Welcome the Technical Support section. Help us in assisting you by providing us with a concise and descriptive elaboration of your issues. Be specific and if possible, provide us with a step-by-step instruction in replicating your problem.
Hello. I have a problem:
from 00.01 to 00:15 AM my site is:
1) Unavailable with 504 Gateway Time-out; or
2) Unavailable some JS sections (video, community, etc) / Internal Server Error;
3) Internal Server Error and low pageload.
I'm asking server support. They thought that the reason is in "Bacuping that start at 00.00", and they make low priority for it (but it didn't helped a lot).
Today they ask me: "Is there any big sripts that must start to work in 00.00? atop say the reason is in mysql".
So I need to know: can Jomsocial do that? For example CRON? How to check cron setting in iPSManager?
It seems like a server issue, JomSocial cronjob shouldn't put this much stress on a site. However, you can get the information from your hosting exactly which script is putting this much stress on the server.
Thank you.
- Instead of saying: 'it's not working', explain the problem in detail.
- Screenshots with the URL visible in them and the problem marked are more than welcome.
- Tell us how to replicate the problem, we can't fix it if we can't find it.
- Make sure that your site/server meets JomSocial System Requirements:
bit.ly/WyZyrL
- Make sure to setup JomSocial Cron Job:
bit.ly/10OzfPN
- Always provide us with access details to the backend and ftp. We need it to debug problems.
- If you have a similar problem, but a solution you found isn't working, open a new thread instead of 'merging' with an existing one.
- Use the "Thank You" feature on any post that helped you