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This's happening because some of your users have no userpoints, and they're not counted as "JomSocial user". Probably we gonna re-design this in next release.
Ok thanks
I lauched an update users table to set points to who was < 1 and now all users are counted.
Just remember to fix it on next release.
Thanks and bye.
Our developers are already aware of this, and it should be fixed in our next major release, in meantime since the issue is answered then let me close and mark this thread as solved , have a great day! and if you need our further help, please feel free to create a new thread.