Welcome the Technical Support section. Help us in assisting you by providing us with a concise and descriptive elaboration of your issues. Be specific and if possible, provide us with a step-by-step instruction in replicating your problem.
If you're upgrading from an older JS version like 2.6 then yes. The procedure looks like that:
- BACKUP
- uninstall 2.6
- install 2.8
- uninstall 2.8
- install 3.0
- uninstall 3.0
- install Latest 3.1.0.1 version
Yes you can upgrade to J!3 too. However keep in mind that other components you have may not be J!3 ready.
- Instead of saying: 'it's not working', explain the problem in detail.
- Screenshots with the URL visible in them and the problem marked are more than welcome.
- Tell us how to replicate the problem, we can't fix it if we can't find it.
- Make sure that your site/server meets JomSocial System Requirements:
bit.ly/WyZyrL
- Make sure to setup JomSocial Cron Job:
bit.ly/10OzfPN
- Always provide us with access details to the backend and ftp. We need it to debug problems.
- If you have a similar problem, but a solution you found isn't working, open a new thread instead of 'merging' with an existing one.
- Use the "Thank You" feature on any post that helped you