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join not working (404) - strange url? (solved)

10 years 3 months ago
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Hi

New user, so sorry for asking what may be dumb questions.....

Installed Jomsocial and it set up a menü item for me. That takes me to join us but it's url is domain.com/article-categories-view/social - is that right???? Where/why did it add in the /article-categories-view/ ?

If one clicks on register it goes to /article-categories-view/social/register which generates a 404.

What did I do wrong??

10 years 3 months ago
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Any pointers?

What is the normal response time for help here?

10 years 3 months ago
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Seems someone has gone in and fixed it.

Could you tell me what was wrong as I have the same problem on ANY install I do, be it on hosting or local, with a T3V3 template. Is it a Joomlart thing?

If you could divulge what you did so that I don't do it again or know the fix, it would make my life a lot easier!!

Many Thanks

10 years 3 months ago
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Hello Andy

The usual response time is within one working day
However, we did absolutely nothing. This thread was assigned to no moderator before i came in.


- Don't say feature not working. Instead, explain what you tried and what was the outcome.
- When you think you found the bug, try to replicate it on a fresh Joomla.
- When looking for support always provide temporary Super Administrative access to your site. We will ask for it anyway.
- Help yourself and read documentation which can give you answers to almost all questions you may have
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10 years 3 months ago
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Sinisa wrote: Hello Andy

The usual response time is within one working day
However, we did absolutely nothing. This thread was assigned to no moderator before i came in.


Interesting!!

Can I ask you then to check the security of where we load up our site details as someone logged in at 05:51 CET today to the admin area of my site. The login was setup specifically for JomSocial and wasn't given to anyone else.

To answer my question why does the url have /article-categories-view/social/ and not just /social/ and do you have problems with T3V3 framework.

Thanks

10 years 3 months ago
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Hello Andy,
my name is albert (new support staff). I still investigate about your issue. today i was login to your site and deleted menu article-categories-view, and re-created again. after that 404 page already gone, but the URL still have /article-categories-view/.

i still trying to solving this issue. i will do my best.

and i assigned this topic to Sinisa, maybe he have solution.

sorry for this. ;-)

pls read this: documentation.jomsocial.com/wiki/Toolbar_Explained

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10 years 3 months ago
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Hello Andy,

could you try to delete unused menus and unused menu types?

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I've switched off all menüs apart from jomsocial and "home". All cache cleared and all items "checked-in".

This is a test site so feel free to do what you want/need to and report back! Good luck and hope you can help with this.

Thanks

10 years 3 months ago
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Hi Andy,

already fixed. i just tried to rebuild the menus. at menu manager, check all menu types and click rebuild button on top.

pls check it.

cheers,
Albert

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10 years 3 months ago
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Cheers.

Thanks

10 years 3 months ago
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ur welcome

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