Hello,

after registration the users get a mail with an activation account. By clicking on it, they get the message that the user is active and that they can login. By entering their (correct) user and password, they get the message that the username or password is wrong. I tried it ten times, every time the same problem. When I set the password manually in the backend, everything is ok. Do you have an idea why it's not working for me?

Btw. where can I change the mail-templates?

Regards

Hi Thomas.

When I try to login to your back-end I got this error > data/web/e30505/html/conu/libraries/joomla/user/helper.php on line 347

So it seems that there's something wrong with your Joomla.

Hello,

sent you a pm with the credentials. Please try it again.

Regards

Hi Thomas.

Please edit your first post here, and add all necessary details to the site info box which is viewable only by moderators.

Done

Hi Thomas.

Do you've any redirection set on /administrator page?

Hello,

yes, there's a forwarding to www.brauneoase.at/conu
It's for the backend and the frontend.

Regards

Hi Thomas.

I need some valid url to your back-end so I could try to debug this issue?

Hello,
please load www.conu.at . After loading add /administrator in the address field of the browser. Then you can log in with the credentials. It seems there is a forwarding error but with this "work-around" you can access the backend.

Regards

Hi Thomas.

It seems that I also need some "secret key" to accesss your back-end, could you add it to the first post here?

Hey Chris,

you don't need another key. Enter the username and pw and it will work.

Regards,
Thomas

Hi Thomas.

During trying to login to your site, I'm being asked for a secret key, even with normal user. Could you disable this for a day, so I could try to login with my credentials?

Thats crazy. Ive had to enter a secret key before. Whatever... I found a plugin "two factor authentication". It's disabled now. At the backend you can see this field but you dont have to fill it out. I tried it with the credentials i gave to you.

Regards

Hi Thomas.

Could you try to upgrade to the latest 3.1.1 version?