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Upgrade made a mess... [2]

7 years 7 months ago
  • Bosse's Avatar
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Another problem after upgrade:

On my iPhone the lessons show up as they should. But I can't scroll down. The scroll bar to the right indicates scrolling, but nothing happens with the text/page. It's stuck to the top.

Fix..?

/Bosse

7 years 7 months ago
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Hi, Bosse.

Thank you for contacting us.
I'm sorry to hear that you have issues with Guru.
I assign developer for further investigation.
He'll contact you ASAP.


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7 years 7 months ago
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Hi Michał

Great!

I don't mind if you remind him of the other issue you assigned to him... My 500 lesson got inaccessible after upgrade and it's almost a week now. Haven't heard a word...
The lessons ARE the content, so it's kind of important...
( www.jomsocial.com/forum/guru-pro/34407-upgrade-made-a-mess )

/Bosse

7 years 7 months ago
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Hi Bosse,

The latest Guru version has some iPhone issues solved for scroll, please download in update your Guru version and let me know if this issue persist.

Kind Regards,
Alin

7 years 7 months ago
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Hi Alin,

It worked.

Alin, have you even had a look at my biggest problem with the upgrade? It's almost 3 weeks ago I posted about it. And still no response from you.
Please tell me you can solve it so I don't have to edit 500 lessons manually...
www.jomsocial.com/forum/guru-pro/34407-upgrade-made-a-mess

/Bosse

7 years 7 months ago
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Hi,

I will take a look over it right now.

Regards,
Alin

7 years 7 months ago
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Hi Bosse!
I saw what you mean but this is weird as nobody reported this issue.
You upgraded from a very old version of Guru? because at one time in the past there were different id's for Guru members....

Anyway, at this time I can only run an SQL on table and mark all lessons for members - then you can go through and make that 7 lessons for free. If this is ok for you, just edit the post and provide database access (phpmyadmin) and FTP - or send them to This email address is being protected from spambots. You need JavaScript enabled to view it.

Kind Regards,
Alin

7 years 7 months ago
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Hi Alin,

If it matters to you, no, I didn't upgrade from an old version. I've always kept it update.
But we've had a weird problem before where parts of the guru db suddenly was wiped after anther upgrade.
I'm haunted... :)

Yes, please, do the fix on the db. Just fixing the first lessons in every course is way easier to me...

New info in the first post.

/Bosse

7 years 7 months ago
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Hi Bosse,

I tried to access the database URL but I received this:

The connection has timed out
The server at *********** is taking too long to respond.

If this is an IP restriction, please enable our IP address - 79.118.252.89

Kind Regards,
Alin

7 years 7 months ago
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Can you please try again?

And please have a look at the second item in the earlier post.
www.jomsocial.com/forum/guru-pro/34407-upgrade-made-a-mess

7 years 7 months ago
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Hi Bosse,

Can you please send me URL to phpmyadmin or something? I think that what you provided is mysql host and not URL to the database manager. Please advise me how do I connect.

As for second item in the other post, there are no changes in Guru that can affect registering, all latest modifications were only in UI and some bugs fixes. Maybe you had some custom modifications done in Guru and they overwritten at upgrade.

Regards,
Alin

7 years 7 months ago
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Hi Alin,

You're right. It was the wrong URL. I've fixed it.

Well, your upgrade wasn't suppose to wipe out half of my lessons. And it wasn't supposed to change my settings for access. And I'm pretty sure you're right about the upgrade shouldn't change the registration. Still, it did all these things...

But I'm fine if you just point out where I should edit the settings so I come back to PayPlan registration.

/Bosse

7 years 7 months ago
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I just modified them all.

Regards,
Alin

The following user(s) said Thank You: Bosse
7 years 7 months ago
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Great! Thanks!
/Bosse

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