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Certificate email notification problem

8 years 4 months ago
Licenses:
JomSocial Active GURU Expired

Hello,

When I answer to the quizz in my lesson, I received the email below :

Dear Isabelle,

Your certificate for courseMarketingAutomation that you completed on 05-12-2015, is now available for you to download and share.

Please visit our site to get your certificate:


Of course, I didn't win the certificate because I have not yet passed the final exam.

If I directly go to the final exam to win the certificate, it works, I also received this email.

I tried on a new Joomla 3.4.5, same problem.

Regards.

P.S. : What's new about my other tickets on the forum ? I'm waiting for 2 months you fix the issues...

8 years 4 months ago
Licenses:

HI, Jean-Charles.

I assign Guru developer to this thread.


- Instead of saying: 'it's not working', explain the problem in detail.
- Screenshots with the URL visible in them and the problem marked are more than welcome.
- Tell us how to replicate the problem, we can't fix it if we can't find it.
- Make sure that your site/server meets JomSocial System Requirements
- Make sure to setup JomSocial Cron Job
- Always provide us with access details to the backend and ftp. We need it to debug problems.
- If you have a similar problem, but a solution you found isn't working, open a new thread instead of 'merging' with an existing one.

- Use the "Thank You" feature on any post that helped you
8 years 3 months ago
Licenses:

Hi,

When I tried to complete a quiz, I received this:
1054 Unknown column 'score_quiz' in 'field list' SQL=select `score_quiz` from #__guru_quiz_taken_v3 where `user_id`=9415 and `pid`=2 and `quiz_id`=2
Seems that you don't have latest Guru tables, please provide us database access (phpMyAdmin URL and username/password) so I will check database Guru tables.

8 years 3 months ago
Licenses:
JomSocial Active GURU Expired

Alin,

I never saw this error and I can't reproduce it, worrying...
What do you do exactly ?

Regarding the problem, you can also try on a fresh Joomla installation, for example here :

Part of the message is hidden for the guests. Please log in or register to see it.

You will see you will receive the certificate notification on your email just after the quizz instead of just after pass the final exam.

Thanks.

Regards.

8 years 3 months ago
Licenses:
JomSocial Active GURU Expired

For your information, the email notification is sent just after the first quizz but the certificate is not win.
We need to pass the final exam to win the certificate, that is normal and it works.

Regards.

8 years 2 months ago
Licenses:
JomSocial Active GURU Expired

Hello,

I think you forgot me.
What's new ?

Regards.

8 years 2 months ago
Licenses:
JomSocial Active GURU Expired

Hello ??

8 years 2 months ago
Licenses:

Hi Jean-Charles,
I will look over our test site and I'll let you know what I will find about this issue.

Regards,
Alin

8 years 1 month ago
Licenses:
JomSocial Active GURU Expired

Hi,

I think you identified the bug on a fresh Joomla installation.
According to you, how many times to fix it ?

Thanks.

Regards.

8 years 4 weeks ago
Licenses:
JomSocial Active GURU Expired

????????????????????????????

8 years 4 weeks ago
Licenses:

Jean-Charles, one programmer is working on the problem and I hope that Monday he will be done with code changes.
Thanks a lot for understanding.

Regards,
Alin

The following user(s) said Thank You: Jean-Charles
8 years 3 weeks ago
Licenses:

Hi,

Please test now, I made changes in this component files - /components/com_guru/views/gurutasks/tmpl/view.php and all changes will be added in the next Guru version too.
Please let me know if something is not ok, or if this issue still persist.

8 years 3 weeks ago
Licenses:

Hi,

Please test now, I made changes in this component files - /components/com_guru/views/gurutasks/tmpl/view.php and all changes will be added in the next Guru version too. Please let me know if something is not ok, or if this issue still persist.

Moderators: Piotr Garasiński
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