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Free courses

8 years 6 months ago
Licenses:
JomSocial Active GURU Expired

Hello,

I set free courses but Guru show again a subscriber message and ask again to install payment plugins.

Thanks for your help.

Regards.

8 years 6 months ago
Licenses:

HI, Jean-Charles.

Where I could see that issue? Please, post direct link to courses.


- Instead of saying: 'it's not working', explain the problem in detail.
- Screenshots with the URL visible in them and the problem marked are more than welcome.
- Tell us how to replicate the problem, we can't fix it if we can't find it.
- Make sure that your site/server meets JomSocial System Requirements
- Make sure to setup JomSocial Cron Job
- Always provide us with access details to the backend and ftp. We need it to debug problems.
- If you have a similar problem, but a solution you found isn't working, open a new thread instead of 'merging' with an existing one.

- Use the "Thank You" feature on any post that helped you
8 years 6 months ago
Licenses:
JomSocial Active GURU Expired

Hi,

Here : dev.nosyweb.fr/index.php?option=com_guru...marketin&Itemid=1460

Thanks for your help.

Regards.

8 years 6 months ago
Licenses:

Hi.

That course is free but user needs to be logged in: prntscr.com/8qdu0c
If users is not registered - can't enrol to course straight away, needs to be registered. That's why checkout process starts - course is still free (0 cost) but checkout creates user account.

In summa: guests can't enrol to courses.


- Instead of saying: 'it's not working', explain the problem in detail.
- Screenshots with the URL visible in them and the problem marked are more than welcome.
- Tell us how to replicate the problem, we can't fix it if we can't find it.
- Make sure that your site/server meets JomSocial System Requirements
- Make sure to setup JomSocial Cron Job
- Always provide us with access details to the backend and ftp. We need it to debug problems.
- If you have a similar problem, but a solution you found isn't working, open a new thread instead of 'merging' with an existing one.

- Use the "Thank You" feature on any post that helped you
8 years 6 months ago
Licenses:
JomSocial Active GURU Expired

Hi,

Ok, thanks.
I think the UX is not relevant here because the button under this message : nimb.ws/FwEqLc send the user to checkout instead of registration page.
The button should be the same as Enroll Now when user is not logged: nimb.ws/mOxszr

How can I make it possible ?

Thanks for your help.

Regards.

8 years 6 months ago
Licenses:

Hi.

I'll pass your suggestions to Guru developer.


- Instead of saying: 'it's not working', explain the problem in detail.
- Screenshots with the URL visible in them and the problem marked are more than welcome.
- Tell us how to replicate the problem, we can't fix it if we can't find it.
- Make sure that your site/server meets JomSocial System Requirements
- Make sure to setup JomSocial Cron Job
- Always provide us with access details to the backend and ftp. We need it to debug problems.
- If you have a similar problem, but a solution you found isn't working, open a new thread instead of 'merging' with an existing one.

- Use the "Thank You" feature on any post that helped you
8 years 6 months ago
Licenses:
JomSocial Active GURU Expired

Thanks.

And I have to configure payment plugin, otherwise checkout doesn't work.

When user is not loggedn the button has to be the same as Enroll Now and has to redirect to registration page, how can I make it possible ? I think we just have to change the link in a core file, but where ?

Thanks for your help.

Regards.

8 years 6 months ago
Licenses:
JomSocial Active GURU Expired

Hi,

The "Enroll Now" button seems to be a mistake here and it doesn't appear everytime, with a right Guru configuration the right button is "Buy Now" and it redirect to Cart page.
So, with Free Courses, the only solution is to change words (with language override) and to change the cart layout to hide everything which is not coherent, do yo confirm ?
Or perhaps we can redirect directly to "Register or login" page hacking a Guru core file ?

Thanks for your help.

Regards.

8 years 5 months ago
Licenses:
JomSocial Active GURU Expired

Hi,

have you seen my questions above ?

Regards.

8 years 5 months ago
Licenses:
JomSocial Active GURU Expired

Hi,

Have you seen my questions above ?

Regards.

8 years 5 months ago
Licenses:
JomSocial Active GURU Expired

I made some tests, the problem is even more complicated : nimb.ws/E2zgUo
As you can see, impossible to enroll to a free course once we are registered if a payment plugin is not installed.

To sum up, as every course are free :
- User need to go directly to registration without cart process (not really a problem, it's just an UX problem)
- User can't enroll to a free course if a payment plugin is not installed

Regards.

8 years 5 months ago
Licenses:
JomSocial Active GURU Expired

- User can't enroll to a free course if a payment plugin is not installed

The problem can be skirt with the Payment Processor [Offline] enabled.

Regards.

8 years 3 months ago
Licenses:

Hi,

Please make sure that administrator access is ok and please provide us ftp account too. Edit first post from this ticket and there you can find a secure form where you can add ftp account details.

8 years 3 months ago
Licenses:
JomSocial Active GURU Expired

Hi Alin,

I re-enabled the super admin access and I added the FTP access to this topic.

Thanks.

Regards.

Moderators: Piotr Garasiński
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