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Import error

6 years 5 months ago
Licenses:
JomSocial Active

Hi,

When I try to import a list of groups from CSV, I get the error: The CSV file is not formatted properly.

I used the instructions here: documentation.jomsocial.com/wiki/Import_Groups_From_CSV

Is there a new set of instructions? Can you send me an Excel spreadsheet with the sample layout on it? Must it be comma delimited, or can I use semi colon delimiting?

Thanks,

Tamara

6 years 5 months ago
Licenses:

HI.

Thank you for contacting us.
I confirm that demo file available here: documentation.jomsocial.com/wiki/Import_..._From_CSV#CSV_Format is valid.
Make sure that ID used in that file are not used by other groups.

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