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Unable to use "All groups" tab - bug?

1 year 10 months ago
  • Gavin's Avatar
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  • Gavin
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JomSocial Active Socialize Expired

Hello. A few members have mentioned they have problems finding groups. It seems that having clicked groups the only tab they can then use is 'My Groups' - clicking 'All groups seem to have no effect' and thus cant list any groups.

1 year 10 months ago
  • Dimas's Avatar
  • Dimas
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Hi Gavin,

This is menu conflict, the parent menu should be All groups and not My Groups.

If you need further help, would you mind provide me backend and FTP access,please?

thank you!

1 year 10 months ago
  • Gavin's Avatar
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  • Gavin
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JomSocial Active Socialize Expired

Hi there, can you provide a screenshot of what could be changed and where? Thanks

1 year 10 months ago
  • Dimas's Avatar
  • Dimas
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Hi,

Do you have new menu to "My group". please delete it, and re-create it set to all groups, if you need further help, please provide me backend and FTP access to private info.

thank you!

1 year 10 months ago
  • Gavin's Avatar
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  • Gavin
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JomSocial Active Socialize Expired

Hi there, I just updated the ticket with backend access =)
Sorry - I had assumed it was already stored the tech support forums =)

1 year 10 months ago
  • Dimas's Avatar
  • Dimas
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Hi Gavin,

I just fixed this, this issue caused by wrong Jomsocial menu link on jomsocial toolbar.

thank you!

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