Error changing Group Cover image

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Error changing Group Cover image

6 years 8 months ago

#177273

Topic Author
Daniel
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Fresh Boarder
Posts: 4
Thank you received: 1

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JomSocial Active

Hi,

One of our users reported the issue, that they are unable to change the group cover image.

When analyzing the AJAX request, I can see the following response message:
Image resize fail.{"error":"Fehler beim Verschieben des Bildes nach "}

In english it reads: Error while moving the picture

When looking at the apache error log I can spot the following message:
Undefined variable: storageImage in /var/www/juniorroundtable.de/prod/components/com_community/controllers/photos.php on line 4669
This seems to be a copy and paste error for generating the error message as storageImage is undefined here.
But this is not the main issue.

BR Daniel

6 years 8 months ago

#177282

Dimas
Visitor
Thank you received: 0

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Hi Daniel,

Would you mind provide me backend and FTP information, please?

thank you!

6 years 8 months ago

#177286

Michał
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Moderator
Posts: 13447
Thank you received: 3689

Licenses:

HI, Daniel.

Please:

1. Edit your first post.
2. Click switch below main text field: prntscr.com/fk3hdg
3. Provide your site details: backend URL, admin credentials and FTP: prntscr.com/fk3hwz
4. Let us know that you provided credentials by posting in the same thread.

- Instead of saying: 'it's not working', explain the problem in detail.
- Screenshots with the URL visible in them and the problem marked are more than welcome.
- Tell us how to replicate the problem, we can't fix it if we can't find it.
- Make sure that your site/server meets JomSocial System Requirements
- Make sure to setup JomSocial Cron Job
- Always provide us with access details to the backend and ftp. We need it to debug problems.
- If you have a similar problem, but a solution you found isn't working, open a new thread instead of 'merging' with an existing one.

- Use the "Thank You" feature on any post that helped you

Moderators: Piotr Garasiński

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