Welcome the Technical Support section. Help us in assisting you by providing us with a concise and descriptive elaboration of your issues. Be specific and if possible, provide us with a step-by-step instruction in replicating your problem.
We use the Groups extensively.
Our members belong to small groups mainly.
For each group (which is a new course):
Discussions are created by the team with uploaded files.
Each group member has its own discussion >> where he loads his works.
For each discussion' files:
It's impossible to understand the sorting structure - most recent files - dcn/acn
When you choose a file from the list >> till 8 files >> file is downloaded
If there are more files >> MORE button >> choosing a file >> opened in the browser
Generally, our customers DO NOT like the system due to its difficulties.
Thank you for contacting us.
It may be that you need more sophisticated way to share your files.
Could you do a screencast that will clarify the issue and explain what solution you expect?
- Instead of saying: 'it's not working', explain the problem in detail.
- Screenshots with the URL visible in them and the problem marked are more than welcome.
- Tell us how to replicate the problem, we can't fix it if we can't find it.
- Make sure that your site/server meets JomSocial System Requirements
- Make sure to setup JomSocial Cron Job
- Always provide us with access details to the backend and ftp. We need it to debug problems.
- If you have a similar problem, but a solution you found isn't working, open a new thread instead of 'merging' with an existing one.
- Use the "Thank You" feature on any post that helped you
Hi Michal,
We run activities and courses using JS groups - private group.
GR-1: display all discussions in a group. ordering options are desired.
GR-2: each user, each activity has a discussion where the member stores his files.
GR-3: Files in a discussion - dynamic ordering, lack of info in order to find specific fule. click on file - download
GR-4: Press MORE button >> open window with few files >> no ordering >> click on file >> Open it in a brwoser tab ONLY >> no download
GR-5: the way it should presented.
Thank you for clarifying.
I'll pass your feedback to our developers.
- Instead of saying: 'it's not working', explain the problem in detail.
- Screenshots with the URL visible in them and the problem marked are more than welcome.
- Tell us how to replicate the problem, we can't fix it if we can't find it.
- Make sure that your site/server meets JomSocial System Requirements
- Make sure to setup JomSocial Cron Job
- Always provide us with access details to the backend and ftp. We need it to debug problems.
- If you have a similar problem, but a solution you found isn't working, open a new thread instead of 'merging' with an existing one.
- Use the "Thank You" feature on any post that helped you
Thank you. Report was passed, now it's up to our Project Manager.
- Instead of saying: 'it's not working', explain the problem in detail.
- Screenshots with the URL visible in them and the problem marked are more than welcome.
- Tell us how to replicate the problem, we can't fix it if we can't find it.
- Make sure that your site/server meets JomSocial System Requirements
- Make sure to setup JomSocial Cron Job
- Always provide us with access details to the backend and ftp. We need it to debug problems.
- If you have a similar problem, but a solution you found isn't working, open a new thread instead of 'merging' with an existing one.
- Use the "Thank You" feature on any post that helped you