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Pop up of Share Function in Groups not working

7 years 7 months ago
  • Danny's Avatar
    Topic Author
  • Danny
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  • Posts: 34
  • Thank you received: 2
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JomSocial Active AdAgency Expired Socialize Expired

ISSUE SUMMARY:

When someone post something in the Groups and you want to "Share" it the pop up is empty. Any idea why?


STEPS TO REPLICATE:
1 Go To Groups
2 Select a Post
3 Click Share
4 Pop Up will show as in attachment
5
RESULT
EXPECTED RESULT
BROWSER

Attachments:
7 years 7 months ago
Licenses:

Hi,

could you please elaborate more what group post that having that issue?
I cant replicate this issue at your staging site:



Regards

Attachments:
7 years 7 months ago
  • Danny's Avatar
    Topic Author
  • Danny
  • Offline
  • Fresh Boarder
  • Posts: 34
  • Thank you received: 2
Licenses:
JomSocial Active AdAgency Expired Socialize Expired

Hi Albertus

I have added the production url in the private notes section of this post. If you click on the URL it will take to you to the exact post and when you click "Share" you will see the issue. It happens with all group posts.

thanks

7 years 7 months ago
Licenses:

Hi,

i see. you mean group discussions, that blank popup returned error message:
Forbidden Access (403)
it must blocker at your site or server. please try to disabling it. maybe firewall? or your site preventing any external connection?
not sure, only server admin know it.

Regards

Moderators: Piotr Garasiński
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