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White page on this profil

9 years 5 months ago
Licenses:
JomSocial Expired GURU Expired

ISSUE SUMMARY:

Hello,

When I click on this member's profile I get a white page: www.eveil.me/communaute-eveil/486-alain/profile

Thank you for your help.


STEPS TO REPLICATE:
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RESULT
EXPECTED RESULT
BROWSER

9 years 5 months ago
Licenses:

HI, Alain.

This issue was caused by incorrect video URL: i.imgur.com/2G3UYVY.png
I had to remove that record from your database.
Now issue is gone.

- Instead of saying: 'it's not working', explain the problem in detail.
- Screenshots with the URL visible in them and the problem marked are more than welcome.
- Tell us how to replicate the problem, we can't fix it if we can't find it.
- Make sure that your site/server meets JomSocial System Requirements
- Make sure to setup JomSocial Cron Job
- Always provide us with access details to the backend and ftp. We need it to debug problems.
- If you have a similar problem, but a solution you found isn't working, open a new thread instead of 'merging' with an existing one.

- Use the "Thank You" feature on any post that helped you
The following user(s) said Thank You: Alain
9 years 5 months ago
Licenses:
JomSocial Expired GURU Expired

Hi Michal,

Thank you very much !

Moderators: Piotr Garasiński
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