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cannot edit groups

9 years 6 months ago
  • Jeff's Avatar
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  • Jeff
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JomSocial Active

ISSUE SUMMARY:
on frontend I see the cog icon for groups cover and avatar but nothing happens when I click it. It is greyed out as if I do not have permissions.

I cant find anywhere in backend Joomla to edit
I am not able to edit the groups so they do not show the author or creator of the group either?
I was forced to do a display none override in my custom CSS.

Do not update Jomsocial !!!!!
The new versions break my template

9 years 6 months ago
  • Dimas's Avatar
  • Dimas
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Hi Jeff,

This is not Jomsocial issue, but this issue caused by JSPT, I disabled the JSPT component and plugin, its working fine then :)



I suggest you contact JSPT developer for inspect this issue further..

so guys, dont hestitate if you wanna upgrade to the latest version for getting the fix from prev bugs :)

cheers!

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9 years 6 months ago
  • Jeff's Avatar
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  • Jeff
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Licenses:
JomSocial Active

I can not have you disabling components and plugins without asking me first.
Obviously I am using JSPT and it is set up to give access show and assign spedcific Jomsocial fields to specifoc users andassign payment plans in AEC.

I need Jomsocial JSPT and AEC to be working together the way i had it befor you touched it.
If there were errors or reports that showed JSPT was blocking or causing errors you need and should have told me those first

My biggest concern is you did this without asking?

I enabled it again in JSPT setup please confirm that all you did was unenable it there before in JSPT?
I changed the access password for now.

9 years 6 months ago
  • Dimas's Avatar
  • Dimas
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Hi Jeff,

I am sorry I was disabled it for proving this is not jomsocial issue

For further how to fix this, please you contact JSPT..

thank you

9 years 5 months ago
  • Jeff's Avatar
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  • Jeff
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OK can you please tell me what errors you found or were reported to you in your troubleshooting so I may pass them on to JSPT Readybytes or look at them myself?

9 years 5 months ago
  • Dimas's Avatar
  • Dimas
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Hi Jeff,

Just ask to them , which you can edit jomsocial group when you use JSPT

thank you!

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