Hi,
We noticed today that some groups missed some activities posted by professors and other groups are completely cleaned from activities.
It is the third time from the first of September that we have this problem. Activities disappear suddenly and also deleted from the database.
Is there any configuration in jomsocial that delete activities stream? and how to stop it?
Thank you

Hi,

please goto jomsocial backend > configuration > site, and set big number at Cronjobs / Scheduled Task Process
put 99999999 for both.
after that, please execute this query by using phpmyamind or other database manager from hosting panel:

UPDTE vkldz_community_activities set archived=0 WHERE archived=1

Hi,
We have a big problem!!!
We changed the configuration of jomsocial as shown in the attached picture but we didnt execute the query on database because there is no archived activities in the table.
We used our backup to restore our database.
We noticed this evening that all activities disappeared again from groups wall and they are not archived.
What is the problem? why the activities disappear? why it is happening just on groups and all the activities on the main wall are intact?
How to resolve this problem please.

thank you

Hi,

jomsocial cron job process only triggered to archiving activities based on settings.
the activities only can deleted manually from jomsocial backend.

could you please elaborate more what group name that having this issue. and please provide me cpanel/phpmyadmin access detail for debugging purpose.

Regards

hi,
All activities disappear from all groups, just posts with links or images are intact.
I will send you the phpmyadmin access in private message.
thanks

Hi,

I visit, by using site admin login:
http://[your site domain]/index.php/fr/reseau/mes-groupes/viewgroup/84-classe-g-15-16
http://[your site domain]/index.php/fr/reseau/mes-groupes/viewgroup/6-espace-enseignants

I saw there are many activities stream there. and I made a new post, new stream still there.
FYI: I deleted my test post

please elaborate more, I need to replicate this issue.

Regards

Hi,
Yes of course you will not see the problem online because we restore our site+database from the last backup before the deletion of activities.
Before changing the configuration of Cronjobs / Scheduled Task Process we had the value "1" for the first parameter and "500" for the second one. we noticed that activities disappear every 2 or 3 weeks from the site and the database. as I explained before activities of some groups disappear totally and in other groups just a part of them.
When we changed the configuration of Cronjobs / Scheduled Task Process to 99999999 for both, activities disappeared the next day. So this change made the removal process faster.
There is no problem of making new posts. the new stream will stay in the groups until the next process of deletion.
thanks

Hi,

the issue really strange. there is no automatic delete at jomsocial. only admin can trigger it.
do you have test/dev site? I need to replicate this issue. if I cant replicate it, its hard for me to find from where that issue come from.

if dont have dev site. maybe I need to download your site by using Akeeba Backup, and make local copy with it. after that I need to replicate this issue at local site copy.

Regards