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Group Discussions - No Email is being sent to Group Users

9 years 9 months ago
  • Jens's Avatar
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  • Jens
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JomSocial Expired

When a new Discussion is started, only a Notification in Jomsocial is being showed, but no Email is being sent to the Users (even that the Backend settings are set to send Email and Notification on new Discussions).
I am not sure what to do here to make Jomsocial sends Email to the Users.

9 years 9 months ago
Licenses:

Hi, Jens.

Please provide us working administrator credentials.
I can't login to your site.
Please, edit your first post and add credentials to corresponding fields.

You may check if email is not blocked in Backend -> Components -> JomSocial -> Configuration -> Privacy and checkbox list at right.

- Instead of saying: 'it's not working', explain the problem in detail.
- Screenshots with the URL visible in them and the problem marked are more than welcome.
- Tell us how to replicate the problem, we can't fix it if we can't find it.
- Make sure that your site/server meets JomSocial System Requirements
- Make sure to setup JomSocial Cron Job
- Always provide us with access details to the backend and ftp. We need it to debug problems.
- If you have a similar problem, but a solution you found isn't working, open a new thread instead of 'merging' with an existing one.

- Use the "Thank You" feature on any post that helped you
9 years 9 months ago
  • Jens's Avatar
    Topic Author
  • Jens
  • Offline
  • Fresh Boarder
  • Posts: 1
  • Thank you received: 0
Licenses:
JomSocial Expired

You may check if email is not blocked in Backend -> Components -> JomSocial -> Configuration -> Privacy and checkbox list at right.


this is already activated. and normal emails when posting or commenting are working. only on sending a new Discussion it is not working. I cant give you any login data I am sorry.


maybe someone suffered from this problem and can support in solving this.

best regards.

9 years 9 months ago
Licenses:

Hi, jens.

So I can't debug it on your site...
Please, try this: www.jomsocial.com/forum/groups/26550-no-...replt-to-discussions

- Instead of saying: 'it's not working', explain the problem in detail.
- Screenshots with the URL visible in them and the problem marked are more than welcome.
- Tell us how to replicate the problem, we can't fix it if we can't find it.
- Make sure that your site/server meets JomSocial System Requirements
- Make sure to setup JomSocial Cron Job
- Always provide us with access details to the backend and ftp. We need it to debug problems.
- If you have a similar problem, but a solution you found isn't working, open a new thread instead of 'merging' with an existing one.

- Use the "Thank You" feature on any post that helped you
The following user(s) said Thank You: Jens
9 years 9 months ago
  • Jens's Avatar
    Topic Author
  • Jens
  • Offline
  • Fresh Boarder
  • Posts: 1
  • Thank you received: 0
Licenses:
JomSocial Expired

thanks that solved the problem

Moderators: Piotr Garasiński
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