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Grout descriptions problems

8 years 9 months ago
  • Luis D's Avatar
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  • Luis D
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JomSocial Expired

Hello, I have a problem with the description box to create a course, do not look, buttons or its contents properly.

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8 years 9 months ago
Licenses:

Hi, Luis.

This issue is caused by your current template. Please, do a simple test, switch your current template with default Joomla! template "Protostar": prntscr.com/7xjcyt

Please, contact with template developer.

- Instead of saying: 'it's not working', explain the problem in detail.
- Screenshots with the URL visible in them and the problem marked are more than welcome.
- Tell us how to replicate the problem, we can't fix it if we can't find it.
- Make sure that your site/server meets JomSocial System Requirements
- Make sure to setup JomSocial Cron Job
- Always provide us with access details to the backend and ftp. We need it to debug problems.
- If you have a similar problem, but a solution you found isn't working, open a new thread instead of 'merging' with an existing one.

- Use the "Thank You" feature on any post that helped you
8 years 9 months ago
  • Luis D's Avatar
    Topic Author
  • Luis D
  • Offline
  • Fresh Boarder
  • Posts: 85
  • Thank you received: 0
Licenses:
JomSocial Expired

I have no support from the developers of the workforce, could not you fix it?

8 years 9 months ago
Licenses:

Hi, Lusi.

No, we don't fix 3rd party extension.
Just like you'll be asking HP service to fix something on Dell laptop :D
if you don't have template support - consider to hire own developer.

- Instead of saying: 'it's not working', explain the problem in detail.
- Screenshots with the URL visible in them and the problem marked are more than welcome.
- Tell us how to replicate the problem, we can't fix it if we can't find it.
- Make sure that your site/server meets JomSocial System Requirements
- Make sure to setup JomSocial Cron Job
- Always provide us with access details to the backend and ftp. We need it to debug problems.
- If you have a similar problem, but a solution you found isn't working, open a new thread instead of 'merging' with an existing one.

- Use the "Thank You" feature on any post that helped you
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