Notice

The forum is in read only mode.

Support Forum

Welcome! Support Forums have been reactivated
Welcome the Technical Support section. Help us in assisting you by providing us with a concise and descriptive elaboration of your issues. Be specific and if possible, provide us with a step-by-step instruction in replicating your problem.

No notification email is being sent when someone comments on group stream

9 years 11 months ago
  • Randolph's Avatar
    Topic Author
  • Randolph
  • Offline
  • Junior Boarder
  • Posts: 126
  • Thank you received: 13
Licenses:
JomSocial Active Socialize Expired

ISSUE SUMMARY:
No notification email is sent when someone comments on group activity stream
(in privacy settings the feature is enabled)
STEPS TO REPLICATE:
1
Someone posts to group activity stream
2
Another group member comments the post
3
4
5
RESULT
No notification email is sent to group members; no mail to be found in the queue.

EXPECTED RESULT
email notification of new comments
BROWSER
All

The following user(s) said Thank You: Michał
9 years 11 months ago
Licenses:

Hi, Randolph.

Thank you for reporting this.
It seems to be a bug or lack of feature.
I'll pass it to our developers.

- Instead of saying: 'it's not working', explain the problem in detail.
- Screenshots with the URL visible in them and the problem marked are more than welcome.
- Tell us how to replicate the problem, we can't fix it if we can't find it.
- Make sure that your site/server meets JomSocial System Requirements
- Make sure to setup JomSocial Cron Job
- Always provide us with access details to the backend and ftp. We need it to debug problems.
- If you have a similar problem, but a solution you found isn't working, open a new thread instead of 'merging' with an existing one.

- Use the "Thank You" feature on any post that helped you
9 years 9 months ago
Licenses:

Hi, Randolph.

Please, make safe copy of those files:

ROOT/administrator/components/com_community/default.ini
ROOT/components/com_community/libraries/notification.php

Then upload content of packages to main Joomla! folder.

- Instead of saying: 'it's not working', explain the problem in detail.
- Screenshots with the URL visible in them and the problem marked are more than welcome.
- Tell us how to replicate the problem, we can't fix it if we can't find it.
- Make sure that your site/server meets JomSocial System Requirements
- Make sure to setup JomSocial Cron Job
- Always provide us with access details to the backend and ftp. We need it to debug problems.
- If you have a similar problem, but a solution you found isn't working, open a new thread instead of 'merging' with an existing one.

- Use the "Thank You" feature on any post that helped you

This message has an attachment file.
Please log in or register to see it.

Moderators: Piotr Garasiński
Powered by Kunena Forum

Join 180,000 websites creating Amazing communities

JomSocial is the most complete, easy-to-use addon that turns Joomla CMS into a
full -fledged, social networking site

TRY NOW BUY NOW

About Us

Our product

Support

Contact Us

Site Policies

Elsewhere

© JomSocial.com All Rights Reserved