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Welcome the Technical Support section. Help us in assisting you by providing us with a concise and descriptive elaboration of your issues. Be specific and if possible, provide us with a step-by-step instruction in replicating your problem.

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10 years 2 months ago
Licenses:
JomSocial Active

Hello I do not know much English. For this video I made.
www.youtube.com/watch?v=8oD99-Xl6EI&feature=youtu.be (The video has been deleted)

10 years 2 months ago
Licenses:

Hi, Ивайло Вълков.

Yes, this is know issue.
Administrators lost their privileges to so now only SU is able to edit and access things.
We are aware of this and working on fix.

- Instead of saying: 'it's not working', explain the problem in detail.
- Screenshots with the URL visible in them and the problem marked are more than welcome.
- Tell us how to replicate the problem, we can't fix it if we can't find it.
- Make sure that your site/server meets JomSocial System Requirements
- Make sure to setup JomSocial Cron Job
- Always provide us with access details to the backend and ftp. We need it to debug problems.
- If you have a similar problem, but a solution you found isn't working, open a new thread instead of 'merging' with an existing one.

- Use the "Thank You" feature on any post that helped you
The following user(s) said Thank You: Ивайло Вълков
10 years 2 months ago
Licenses:
JomSocial Active

Well I noticed about it wrote. Now translate in my language and click everywhere if I see a bug will write again. I want to help as much as I can to improve the system.

The following user(s) said Thank You: Michał
10 years 2 months ago
Licenses:

Hi, Ивайло Вълков.

We appreciate that and you do a really great job!
Thank you a lot!

- Instead of saying: 'it's not working', explain the problem in detail.
- Screenshots with the URL visible in them and the problem marked are more than welcome.
- Tell us how to replicate the problem, we can't fix it if we can't find it.
- Make sure that your site/server meets JomSocial System Requirements
- Make sure to setup JomSocial Cron Job
- Always provide us with access details to the backend and ftp. We need it to debug problems.
- If you have a similar problem, but a solution you found isn't working, open a new thread instead of 'merging' with an existing one.

- Use the "Thank You" feature on any post that helped you
Moderators: Piotr Garasiński
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