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Welcome the Technical Support section. Help us in assisting you by providing us with a concise and descriptive elaboration of your issues. Be specific and if possible, provide us with a step-by-step instruction in replicating your problem.

Exit

10 years 3 months ago
Licenses:
JomSocial Active

Good day,
How the user can exit the group?
Thanks.

10 years 3 months ago
Licenses:

Hi, Kristina.

User can't leave group unless he/she asks group owner (group admin) to remove him/her from the group.
How to check who is group owner? When you're in the group, at right you have box with group members avatars. There is link under avatars (Show all). After you click it a list will be displayed and group owner is marked GROUP ADMIN and usually is placed on top of the list.

- Instead of saying: 'it's not working', explain the problem in detail.
- Screenshots with the URL visible in them and the problem marked are more than welcome.
- Tell us how to replicate the problem, we can't fix it if we can't find it.
- Make sure that your site/server meets JomSocial System Requirements
- Make sure to setup JomSocial Cron Job
- Always provide us with access details to the backend and ftp. We need it to debug problems.
- If you have a similar problem, but a solution you found isn't working, open a new thread instead of 'merging' with an existing one.

- Use the "Thank You" feature on any post that helped you
The following user(s) said Thank You: kristina
10 years 3 months ago
Licenses:
JomSocial Active

How administrator can delete the user?

10 years 3 months ago
Licenses:

Hi, Kristina.

You need to be logged in as a group owner/admin.
Then Browse to group and under group members list click on Show all button.
On user list a cog icon will appear. Click on it and you'll additional options: prntscr.com/6cinka

- Instead of saying: 'it's not working', explain the problem in detail.
- Screenshots with the URL visible in them and the problem marked are more than welcome.
- Tell us how to replicate the problem, we can't fix it if we can't find it.
- Make sure that your site/server meets JomSocial System Requirements
- Make sure to setup JomSocial Cron Job
- Always provide us with access details to the backend and ftp. We need it to debug problems.
- If you have a similar problem, but a solution you found isn't working, open a new thread instead of 'merging' with an existing one.

- Use the "Thank You" feature on any post that helped you
10 years 3 months ago
Licenses:
JomSocial Active

[img]http://http://s56.radikal.ru/i151/1503/f0/36c4f56b6f2e.jpg
There arent "remove member..." and "ban".

10 years 3 months ago
Licenses:

Hi, Kristina.

Yes, they are... but your template cause issues and doesn't display whole dropdown:
prntscr.com/6ckivh

Change - temporary - your main template to default Joomla! template and check again.

In order to fix it, please, contact with your template developer.

- Instead of saying: 'it's not working', explain the problem in detail.
- Screenshots with the URL visible in them and the problem marked are more than welcome.
- Tell us how to replicate the problem, we can't fix it if we can't find it.
- Make sure that your site/server meets JomSocial System Requirements
- Make sure to setup JomSocial Cron Job
- Always provide us with access details to the backend and ftp. We need it to debug problems.
- If you have a similar problem, but a solution you found isn't working, open a new thread instead of 'merging' with an existing one.

- Use the "Thank You" feature on any post that helped you
The following user(s) said Thank You: kristina
Moderators: Piotr Garasiński
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