Notice

The forum is in read only mode.

Support Forum

Welcome! Support Forums have been reactivated
Welcome the Technical Support section. Help us in assisting you by providing us with a concise and descriptive elaboration of your issues. Be specific and if possible, provide us with a step-by-step instruction in replicating your problem.

red error line above group

10 years 5 months ago
  • Alan's Avatar
    Topic Author
  • Alan
  • Offline
  • Fresh Boarder
  • Posts: 75
  • Thank you received: 1
Licenses:
JomSocial Expired

Hi
see attached I have a red error line above one of my groups
regards
Alan

Attachment Redline.pdf not found

This message has an attachment file.
Please log in or register to see it.

10 years 5 months ago
  • Dimas Tekad Santosa's Avatar
  • Dimas Tekad Santosa
  • Visitor
  • Thank you received: 0
Licenses:

Hi Alan,

Would you mind provide me the steps to replicate it, please? I just check it and I dont see that error.

please check attachment.

thank you

Attachments:
10 years 5 months ago
  • Alan's Avatar
    Topic Author
  • Alan
  • Offline
  • Fresh Boarder
  • Posts: 75
  • Thank you received: 1
Licenses:
JomSocial Expired

Hi Dimas
I've attached a screenshot of the rogue red line
thanks
Alan

Attachment 291214redline.pdf not found

This message has an attachment file.
Please log in or register to see it.

10 years 5 months ago
  • Dimas Tekad Santosa's Avatar
  • Dimas Tekad Santosa
  • Visitor
  • Thank you received: 0
Licenses:

Hi Alan,

May I know how to replicate it? because as you can see my screenshoot before, I couldn't see it.

thank you

10 years 5 months ago
  • Alan's Avatar
    Topic Author
  • Alan
  • Offline
  • Fresh Boarder
  • Posts: 75
  • Thank you received: 1
Licenses:
JomSocial Expired

Hi Dimas,
the red line is now within every group. I also used an alternative device (ipad) to check if it was computer specific and the red line again appears
any suggestions on how to get rid of this
regards
Alan

10 years 5 months ago
  • Dimas Tekad Santosa's Avatar
  • Dimas Tekad Santosa
  • Visitor
  • Thank you received: 0
Licenses:

Hi Alan,

I see, I able to replicate it, would you mind provide me FTP access or install eXtplorer please?

thank you

10 years 5 months ago
  • Alan's Avatar
    Topic Author
  • Alan
  • Offline
  • Fresh Boarder
  • Posts: 75
  • Thank you received: 1
Licenses:
JomSocial Expired

hi
I've edited the ticket to include the ftp details
thank you
Alan

10 years 5 months ago
  • Dimas Tekad Santosa's Avatar
  • Dimas Tekad Santosa
  • Visitor
  • Thank you received: 0
Licenses:

Hi Alan,

This issue caused by this plugin "UserStopregbots" I just disabled it and the red error is dissapear now.

thx

Moderators: Piotr Garasiński
Powered by Kunena Forum

Join 180,000 websites creating Amazing communities

JomSocial is the most complete, easy-to-use addon that turns Joomla CMS into a
full -fledged, social networking site

TRY NOW BUY NOW