Notice

The forum is in read only mode.

Support Forum

Welcome! Support Forums have been reactivated
Welcome the Technical Support section. Help us in assisting you by providing us with a concise and descriptive elaboration of your issues. Be specific and if possible, provide us with a step-by-step instruction in replicating your problem.

Privacy is not consistent

10 years 7 months ago
  • Tom's Avatar
    Topic Author
  • Tom
  • Offline
  • Fresh Boarder
  • Thank you received: 0
Licenses:
JomSocial Expired iSEO Expired Socialize Expired

I am having problems with my group privacy - viewing and group invite. We have installed CometChat. Is it a known conflict with JomSocial? The reason I ask is because I used to get the message that the join group request would have to be approved for private groups, but now, that does not appear to be the case.

I have some users that are not able to see posts in private groups and others that can, the difference being that they are different joomla user group levels.

10 years 7 months ago
Licenses:

Hi, Tom.

No conflicts with Comet Chat was reported. But you can do a test - disable Comet Chat temporary and check if this solves issue.

JomSocial in current version doesn't support Joomla! ACL and groups... so this could be the issue.

- Instead of saying: 'it's not working', explain the problem in detail.
- Screenshots with the URL visible in them and the problem marked are more than welcome.
- Tell us how to replicate the problem, we can't fix it if we can't find it.
- Make sure that your site/server meets JomSocial System Requirements
- Make sure to setup JomSocial Cron Job
- Always provide us with access details to the backend and ftp. We need it to debug problems.
- If you have a similar problem, but a solution you found isn't working, open a new thread instead of 'merging' with an existing one.

- Use the "Thank You" feature on any post that helped you
10 years 7 months ago
  • Tom's Avatar
    Topic Author
  • Tom
  • Offline
  • Fresh Boarder
  • Thank you received: 0
Licenses:
JomSocial Expired iSEO Expired Socialize Expired

Does this mean that my group privacy is somehow affected by the ACL? I thought they would be handled separately. Is it a conflict?

10 years 7 months ago
  • Tom's Avatar
    Topic Author
  • Tom
  • Offline
  • Fresh Boarder
  • Thank you received: 0
Licenses:
JomSocial Expired iSEO Expired Socialize Expired

I did disable Cometchat, but it made no difference to the privacy issues.

10 years 7 months ago
Licenses:

Hi, Tom.

Basically user in order to see or post in private group need to be a member of that group. You can set access to private group based on Joomla! groups. I created new user "michal" and I can't view content of private groups (user is not a member of any group). So this feature seems to work fine.

Or could you elaborate - describe circumstances or which users have access but should not?

- Instead of saying: 'it's not working', explain the problem in detail.
- Screenshots with the URL visible in them and the problem marked are more than welcome.
- Tell us how to replicate the problem, we can't fix it if we can't find it.
- Make sure that your site/server meets JomSocial System Requirements
- Make sure to setup JomSocial Cron Job
- Always provide us with access details to the backend and ftp. We need it to debug problems.
- If you have a similar problem, but a solution you found isn't working, open a new thread instead of 'merging' with an existing one.

- Use the "Thank You" feature on any post that helped you
10 years 7 months ago
  • Tom's Avatar
    Topic Author
  • Tom
  • Offline
  • Fresh Boarder
  • Thank you received: 0
Licenses:
JomSocial Expired iSEO Expired Socialize Expired

Yes. Users Mark McCloud and Lynette Wyrick should not have access to Information & Technology nor Executive. I'm also testing with Nikki White and Donna Wood and they seem to not see the groups that they don't belong to.

10 years 7 months ago
Licenses:

Hi, Tom.

Mark McCloud belongs to group "Managing Broker' that is under "Administrator" group.
Lynette Wyrick belongs to group "MB - OR" and "MB - Lake Oswego OR" also under "Administrator" group.
Group is inherited so those users are treated as Administrators.

Nikki White and Donna Wood, which group exactly they can't see/access?

- Instead of saying: 'it's not working', explain the problem in detail.
- Screenshots with the URL visible in them and the problem marked are more than welcome.
- Tell us how to replicate the problem, we can't fix it if we can't find it.
- Make sure that your site/server meets JomSocial System Requirements
- Make sure to setup JomSocial Cron Job
- Always provide us with access details to the backend and ftp. We need it to debug problems.
- If you have a similar problem, but a solution you found isn't working, open a new thread instead of 'merging' with an existing one.

- Use the "Thank You" feature on any post that helped you
The following user(s) said Thank You: Tom
10 years 7 months ago
  • Tom's Avatar
    Topic Author
  • Tom
  • Offline
  • Fresh Boarder
  • Thank you received: 0
Licenses:
JomSocial Expired iSEO Expired Socialize Expired

I believe that's the key! I did not realize that they were linked that closely. Thank you so much for your help.

Moderators: Piotr Garasiński
Powered by Kunena Forum

Join 180,000 websites creating Amazing communities

JomSocial is the most complete, easy-to-use addon that turns Joomla CMS into a
full -fledged, social networking site

TRY NOW BUY NOW

About Us

Our product

Support

Contact Us

Site Policies

Elsewhere

© JomSocial.com All Rights Reserved