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Group Email URL has double URL in link

10 years 6 months ago
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I'm getting a bad link in my group email URL's. The first part " www.brightonfmc.org " is listed twice.
See below example...
______________________________________________________________________
You can read the message at:

www.brightonfmc.org/http://brightonfmc.o...groupid=1&Itemid=105

Have a nice day!
_______________________________________________________________________

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10 years 6 months ago
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Hi Sam,

I cant access your site, blocked (403 - Access Denied / Forbidden)
My IP: 223.164.81.34

please unblock me. I need to debugging that message.

Regards,
Albert

10 years 6 months ago
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I have added the specified IP address to my 'allow' IP's. Please try again. Also, make sure you use the full name for the FTP Name when you login as This email address is being protected from spambots. You need JavaScript enabled to view it. instead of just bfmc_support.

10 years 6 months ago
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Hi Sam,

that FTP account not pointing to your site. I've got empty folder on it. please check it again.

and please make sure live_site is empty ($live_site = '';) at your joomla configuration.php

Regards,
Albert

10 years 6 months ago
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Hi Albert,

Sorry for that. The FTP account is now pointing to my <home>/public_html site, so you should see my site when you connect this time. I didn't change my $live_site variable as you suggested, so I hope you are still able to troubleshoot. If I must change this, please specify the reason and impact so I am more comfortable changing this variable as you specified.

Thank you for your assistance.

10 years 6 months ago
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Hi Sam,

in the middle of debugging process, suddenly My IP is changed to 223.164.81.67
and I cant access the backend any more. please change $live_site to empty. this paramter by default should empty.

Regards,
Albert

10 years 6 months ago
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I have changed teh $live_site parameter to empty and allowed your IP access.

10 years 6 months ago
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Hi Sam,

I still cant access you administrator page got error 500
could you please disable IP restriction first, so I can tackle this issue more faster.

and because you already changed live_site to empty. could you please make sure it again? about "double URL link" for group email.
still happen or not

Regards,
Albert

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10 years 6 months ago
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Ok - I disabled the IP check security in case you still want to login and do a group test; however, changing the live_site to 'empty' did the trick! When you close the ticket, please let me know so I can enable my security again.

Thanks for your help!

Sam

10 years 6 months ago
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Hi Sam,

your issue has been resolved. you can enable the security again.

Regards,
Albert

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