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A few issues with Groups

10 years 8 months ago
  • Alex's Avatar
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Hey,

I'm having a few issues with the groups function, for some reason my users can't upload files to groups discussions. and if a group is set to private we can't seem to click on join group to ask permission to join..

any help would be much appreciated

10 years 8 months ago
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Hi, Alex.

1. When you create a group, the best way to do it is via frontend as in backend not all options are visible (we're preparing to move grup creation/moderation to frontend just like events). So only on frontend you'll see sharing options to enable: prntscr.com/4q3jly
Then when you create discussion you have additional options to enable and allow members to upload files. prntscr.com/4q3js7

2. Your second issue is related with template and jQuery. Your JA_social template is for JomSocial 3.2.1.2 and you have JomSocial 3.2.1.3. Also you load additional Jquery and noconflict script... that causes a lot of js issues.: prntscr.com/4q3kfp You need to configure properly or disable easy JQuery plugin.


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10 years 8 months ago
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Ok so i've updates and disabled but I'm still having issues, the file upload screen now shows and i can upload a file but when the page reloads to normally show on the right hand side the files that are uploaded to the discussion group or announcement is says no files uploaded, I've had this problem for an extreamly long time, but never really needed it until now.

any ideas?

10 years 8 months ago
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Hi, Alex.

I assign developer to this thread.


- Instead of saying: 'it's not working', explain the problem in detail.
- Screenshots with the URL visible in them and the problem marked are more than welcome.
- Tell us how to replicate the problem, we can't fix it if we can't find it.
- Make sure that your site/server meets JomSocial System Requirements
- Make sure to setup JomSocial Cron Job
- Always provide us with access details to the backend and ftp. We need it to debug problems.
- If you have a similar problem, but a solution you found isn't working, open a new thread instead of 'merging' with an existing one.

- Use the "Thank You" feature on any post that helped you
The following user(s) said Thank You: Alex
10 years 8 months ago
  • Dimas Tekad Santosa's Avatar
  • Dimas Tekad Santosa
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Hi Alex,

Please you update your jomsocial to the latest version first, you are using old version right now, go upgrade to version 3.2.1.5

thank you

10 years 8 months ago
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Hey Hey,

Seems .4 is he new version. I cna't upgrade yet as there is no patch for my template at the moment. Also that won't help as I've had this problem with all versions

10 years 8 months ago
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ok that beeing said i've just found a patch for the template will upgrade now

10 years 8 months ago
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Hi Alex,

Oh yeah I am sorry I was mean version 3.2.1.4, the version 3.2.1.5 is under testing right now :)

Please let me know if this issue still happens in version 3.2.1.4

thank you

10 years 8 months ago
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Hey thanks,

But no that hasn't helped, i've had this problem ever since i've started using Jomsocial

10 years 8 months ago
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This is really urgent at the moment for me any news?

10 years 8 months ago
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hi Alex,

You are using 3rd party template in jomsocial, please you try to use default jomsocial template and protostar plugin for debuging this, because when I tried with it everything is working fine.

thank you!

10 years 8 months ago
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are you the one who changed the Template? if you are i'm trying to figure out what would give you the right to. i've just logged on and the template is the default. and clients are now complaining

10 years 8 months ago
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and to tell you the truth i'm not interested in what a debugger says it may not pick up all the problems. If you simply go to a group and try and do some thing you'll see for your self that nothing works, even with the default template

10 years 8 months ago
  • Dimas Tekad Santosa's Avatar
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Hi Alex,

I am sorry for changing template issue, maybe i forgot to revert it back.. anyway i need your #1 password access to the backend, would you mind to provide it please?

thank you

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