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session expired on 2nd page of registration form

10 years 8 months ago
  • Alan's Avatar
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JomSocial Expired

Hi
a few people trying to register have reported the attached error on the 2nd page of the registration form (only on IE and firefox)

'Groups
session expired, please try again later'

Is there any way i can extend the session limit.


Attachment sessionexpired.pdf not found

This message has an attachment file.
Please log in or register to see it.

10 years 8 months ago
  • Dimas Tekad Santosa's Avatar
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Hi Alan,

You are using old jomsocial version, please you update to version 3.2.1.4

thank you

10 years 8 months ago
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Hi dimas,
the site with the problem is cloudservicescommunity.net which is on the latest version

Same username and password to access as channelfocuscommunity.net

regards
Alan

The following user(s) said Thank You: Eric
10 years 8 months ago
  • Dimas Tekad Santosa's Avatar
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Hi Alan,

I am sorry we only supported one domain, except you buy the developer package, you will get multiple support site then.

thank you

10 years 8 months ago
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great
you've resolved problems on this site before

can you confirm the cost of the developer package & a link and i'll purchase asap as i need to get this fixed asap

10 years 8 months ago
  • Dimas Tekad Santosa's Avatar
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this issue related with cache setting and joomla template, please check this www.jomsocial.com/pricing for developer/supercharge package pricing..

10 years 8 months ago
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Hi Dimas

Can you confirm where i can change the cache setting with the joomla template?

i clicked on your link and looked at the supercharged package and it only says 6 months support (1 domain) is this the correct one for multiple domain support?

thanks for you help

10 years 8 months ago
  • Dimas Tekad Santosa's Avatar
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Oh wait. let me ask to the sales manager first..

10 years 8 months ago
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10 years 8 months ago
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Hi
thanks for the link $499 i'll have to speak to the sponsor.

could you elaborate more on - this issue related with cache setting and joomla template,

so that i can troubleshoot the problem asap
thanks
Alan

10 years 8 months ago
  • Dimas Tekad Santosa's Avatar
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Hi Alan,

Please you try change the joomla template for testing it or change the "Session Settings" from Joomla configuration.

thank you

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