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JomSocial Issues

10 years 9 months ago
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Hi,

I have the latest Joomla v3.3.3 and JomSocial v3.2.1.4 installed on my website.

I am experiencing the following issues:
- creating an event with a future date to a group breaks the template of the group page
www.therockandwall.com/community/groups/...p/16-london-climbing

- posted videos doesn't show in the stream, however, I can see it in the back end in Videos tab, it doesn't show in the activities though

could you please take a look?

Thanks

Ivan

10 years 9 months ago
Licenses:

Hi Ivan,

please remove the jomsocial override template at:
/templates/gk_msocial/html/com_community

you can rename it to by pass the override e.g: /templates/gk_msocial/html/com_community-old

after you do this and the issue still exist, please provide me FTP access detail. by editing your first post at this topic. and put it at site info form.

if you want still using the override, please contact the template support for it. or maybe they have any updates

Regards,
Albert

10 years 9 months ago
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Hi Albert,

thanks thanks for your reply. I have tried that, it didn't help - the default theme got displayed above my current one.

I have updated the form with the ftp account details.

Let me know if you need anything else.

Regards

Ivan

10 years 9 months ago
Licenses:

Hi Ivan,

I takeout some override files only at /templates/gk_msocial/html/com_community/
by renamed it to "-old".

now your issues has been fixed

Regards,
Albert

10 years 9 months ago
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Hi Albert,

thanks a lot, I can confirm, that the issues I had been solved.

The template is fine as well I can see the new posts being published the way they should be.

I have another problem though.

I have been contacted by a new user, who got Invalid Token when he tried to activate the link following the email he received, his account got activated though.

Shall, i submit a new ticket for this or would you be able to help as well?

Please let me know.

Best

Ivan

10 years 9 months ago
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JomSocial Expired

Hi Albert,

thanks thanks for your reply. I have tried that, it didn't help - the default theme got displayed above my current one.

I have updated the form with the ftp account details.

Let me know if you need anything else.

Regards

Ivan

10 years 9 months ago
Licenses:

Hi Ivan,

about token issue. please open new topic about that.
but please try to replicate it at your end first. if the issue can't replicate, that hard for us to debug it.

Regards,
Albert

10 years 9 months ago
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JomSocial Expired

Thanks Albert, so far so good.

Best

Ivan

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