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unable to join group

10 years 9 months ago
  • Alan's Avatar
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  • Alan
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Hi
when i try to join a group and the login prompt appears i put in my member credentials to login and i get the attached error

Attachment unabletojoingroups.pdf not found

This message has an attachment file.
Please log in or register to see it.

10 years 9 months ago
  • Dimas Tekad Santosa's Avatar
  • Dimas Tekad Santosa
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Hi Alan,

Please you update your jomsocial to the latest one first.

thank you

10 years 9 months ago
  • Alan's Avatar
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Hi Dimas,

As instructed i upgraded my test site (ukitadesign.com) and my live site (cloudservicescommunity.net) to 3.2.1.4
The test site is fine but the error remains on the live site

FYI - the test site is found in folder 'www' and the live in folder 'cloud'

Regards
Alan

10 years 9 months ago
  • Dimas Tekad Santosa's Avatar
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Hi Alan,

If you dont mind can you copy the test site to your livesite please? I am sure there is something wrong on your live site and we need replace with the correct one (test site)

thank you

10 years 9 months ago
  • Alan's Avatar
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thanks for your help
I searched the forum and found that there was a bug fix.

10 years 9 months ago
  • Dimas Tekad Santosa's Avatar
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You're welcome Alan :)

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