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Javascript error when uploading photos

10 years 11 months ago
  • Rakesh's Avatar
    Topic Author
  • Rakesh
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  • Posts: 4
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Licenses:
JomSocial Expired

Hi,

I am unable to upload photos to my site. Whenever a user tries to upload an image, the file picker will show, but after the user chooses their photo to upload, the page refreshes but the photo is not uploaded.

For my site, i have only shown the 'Groups' feature.

Please let me know if more information is required.

10 years 11 months ago
Licenses:

Hi, Rakesh.

You have JomSocial on TWO domains:

heutagon.com
kga.heutagon.com

As you hold PRO subscription only ONE domain is supported: heutagon.com
Is that issue on that domain?

Also I noticed that you're using outdated and unsupported version of JomSocial 3.1.0.1 that has SECURITY issue. Please uphgrade to current version ASAP.. and check if your issue persist.

- Instead of saying: 'it's not working', explain the problem in detail.
- Screenshots with the URL visible in them and the problem marked are more than welcome.
- Tell us how to replicate the problem, we can't fix it if we can't find it.
- Make sure that your site/server meets JomSocial System Requirements
- Make sure to setup JomSocial Cron Job
- Always provide us with access details to the backend and ftp. We need it to debug problems.
- If you have a similar problem, but a solution you found isn't working, open a new thread instead of 'merging' with an existing one.

- Use the "Thank You" feature on any post that helped you
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