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Links to groups throwing 500 error

10 years 10 months ago
  • Wendy's Avatar
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  • Wendy
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We just upgraded and now experiencing some issues. Links within groups are throwing 500 errors:

forum.q4intel.com/component/community/gr...groupid=4&Itemid=101

Result:

Error: 500 - /home/q4intel/public_html/forum/components/com_community/events/groups.trigger.php:101
You may not be able to visit this page because of:

10 years 10 months ago
  • Dimas Tekad Santosa's Avatar
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Hi Wendy,

I think you are missing the field "params", can you add new field "params" inside table "#__comcommunity_group_discuss" please?

If you need more help, can you provide me access to your FTP and phpmyadmin, please?

thank you

10 years 10 months ago
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Can you please provide? How do I send the info?

Thank you

10 years 10 months ago
  • Dimas Tekad Santosa's Avatar
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Hi Wendy,

Please you edit this page www.jomsocial.com/index.php?option=com_k...id=17461&mesid=88722 (your original topic) and provide the private info there.

thank you

10 years 10 months ago
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I've updated the private area so you should have Access to everything you need. Thank you

10 years 10 months ago
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Hi Wendy,

I am sorry for delay answer, I just updated the database please you check it.

Anyway, I cant login to your backend, so I cant check this issue directly, if this issue still happens can you try to :

1. re-install Jomsocial component
2. provide me the correct backend access, so I can debug into depth.

waiting your reply.

Have a nice day and thank you!

10 years 10 months ago
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We are still experiencing the same problem. I fixed the issue with your login so please try again.

IS there any way to add an other user to this account? I'm actually the developer that is working to get this fixed.

Thanks

10 years 10 months ago
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Any updates?

10 years 10 months ago
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Hi Wendy,

PLease check again, it should work fine now.

thank you

10 years 10 months ago
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Well, we're not getting the 500 error anymore, which is a step in the right direction, but none of the text is displaying in any of the Discussions. You can see the Test discussion JomSocial added, but when you go into the Discussion, none of the text is there. Also, none of the attached files are there.

Sill having same issues with Announcements links routing back to the All Groups page rather than opening the Announcement. And the Events is still opening a blank page - much like Discussions is now doing.

I've never seen problems like this before. It's been a bit clunky, but never not worked.

10 years 10 months ago
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Hi Wendy,

Well, I already totally fixed this issue, I know the root issue for this, this issue caused by your menu configuration "Home", which already disabled and wrong menu type, and now I already configured properly.

thank you

Moderators: Piotr Garasiński
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