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Uploaded files cannot be opened / downloaded on IOS devices

10 years 1 month ago
  • Markus's Avatar
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Hello, files which are uploaded in a group discussion can not be opened or downloaded on IOS devices. You can test it on demo.jomsocial.com. It does not work there and on my page it does not work too.
Any solution for this? Most people use internet on mobile devices today...

10 years 1 month ago
  • Dimas Tekad Santosa's Avatar
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Hi Markus,

Ios has the limited function for reading data from the downloaded file, because in Jomsocial you need download the file first before you can open it.

I suggest you try install the 3rd party app for your ios in cydia or app store for how to read the downloaded file as well.

But we aware, we should improve this feature, so the user can read the file from the browser instead download the file first. I will try to raise this in version 3.3

Thank you

10 years 1 month ago
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hello Dimas, thank you for your answer.
I do not understand which 3rd party app for how to read the downloaded file you mean? what is it?

10 years 1 month ago
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#1 you need install file downloader for your safari on ios itunes.apple.com/us/app/mymedia-download...ger/id348609711?mt=8
#2 you need install ms office to your ios itunes.apple.com/us/app/microsoft-office...ile/id541164041?mt=8

I hope it will help

10 years 1 month ago
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Hello, no that does not work. It only opens a blank white screen and then the screen vanishes again...
It would be great, if it will work in jomsocial 3.3.
greetings, markus

10 years 1 month ago
  • Dimas Tekad Santosa's Avatar
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You need have app store and open it in ipad / iphone for those links..

Yeah, i will raise to the dev for that feature

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