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I can not send files to any discussion threads

10 years 3 months ago
  • samanet's Avatar
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  • samanet
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Hello, within a group, when I click "add files" to the topic of disscussão, am directed to another page where I get the following message: Sorry, the group is under moderation by the administrator.

However, the group is not moderated by administratdor.

That way, I can not send files to any discussion threads.

How to solve this?

10 years 3 months ago
  • David Sutanto's Avatar
  • David Sutanto
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Hi Samanet,

Can you give your backend access as super admin ? :)
i need to replicate your problem using super admin :)
Just add this information in your first post using edit button and add it into site infomation field :)

Warm Regards,

David

10 years 3 months ago
  • samanet's Avatar
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Have edited my first post and added the information to access.

10 years 3 months ago
  • David Sutanto's Avatar
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Hi Samanet,

I am trying to replicate your problem but i can't find it :)
This is how i replicate your problem :
1. Login with details in your site info as admin
2. Open any groups
3. Open any discussion
4. Click Send a File Button
5. Everthing seems working fine (i can upload files)

Please see attachment below :)

Attachment add-file.png not found



If you have a problem maybe you can explain to me step by step how you got the problem instead of said "i can't upload file" or anything. :)

Warm Regards,

David

Attachments:
10 years 1 month ago
  • David Sutanto's Avatar
  • David Sutanto
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Hi,

We have not received any response back from you in over 7 days, and would like to know if you consider this issue to be resolved. If you have any further questions, simply reply to this post.

Warm Regards,

David

Moderators: Piotr Garasiński
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