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Members Cannot View events

7 years 4 months ago
  • Clint 's Avatar
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  • Clint
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  • Posts: 30
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Licenses:
JomSocial Active

ISSUE SUMMARY:

regular members of my site cannot view an event that I made.

error:
You are not authorised to view this resource.

<removed for security reason>

Go to my 2017 Banquet event....
You are not authorised to view this resource.


STEPS TO REPLICATE:
1
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RESULT
EXPECTED RESULT
BROWSER

7 years 4 months ago
  • Clint 's Avatar
    Topic Author
  • Clint
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  • Posts: 30
  • Thank you received: 0
Licenses:
JomSocial Active

members cannot view any events on my site.

7 years 4 months ago
Licenses:

HI, Clint.

Tank you for contacting us.
This issue seems to be caused by JomSocial Profile Types extension.
Try to disable it for test.
If after it will be disabled users will be able to view events - contact with their developers - they will help you to configure component properly.

- Instead of saying: 'it's not working', explain the problem in detail.
- Screenshots with the URL visible in them and the problem marked are more than welcome.
- Tell us how to replicate the problem, we can't fix it if we can't find it.
- Make sure that your site/server meets JomSocial System Requirements
- Make sure to setup JomSocial Cron Job
- Always provide us with access details to the backend and ftp. We need it to debug problems.
- If you have a similar problem, but a solution you found isn't working, open a new thread instead of 'merging' with an existing one.

- Use the "Thank You" feature on any post that helped you
7 years 4 months ago
  • Clint 's Avatar
    Topic Author
  • Clint
  • Offline
  • Fresh Boarder
  • Posts: 30
  • Thank you received: 0
Licenses:
JomSocial Active

nothing is active. This extension has been nothing but crap. How do I fully uninstall it? their support has sucked.

7 years 4 months ago
  • Clint 's Avatar
    Topic Author
  • Clint
  • Offline
  • Fresh Boarder
  • Posts: 30
  • Thank you received: 0
Licenses:
JomSocial Active

I have fully deleted all that stuff and the issue still exists. Please help! You can disable or enable things on my site to fix the issue.

7 years 4 months ago
Licenses:

Hi, Clint.

Fixed. I'm sorry, my first diagnosis was wrong.... JomSocial doesn't have ACL implemented yet so it's controlled by 3rd party extensions like JSPT. While I noticed that it's broken I bet on that extensions.

The issue was quite different. Event related pages have menu item id 1015. It's My Events menu item in Membership Administration menu and it has access set to "Special'. Thus no one except admins may access it. I changed it to Public and now events are accessible.

- Instead of saying: 'it's not working', explain the problem in detail.
- Screenshots with the URL visible in them and the problem marked are more than welcome.
- Tell us how to replicate the problem, we can't fix it if we can't find it.
- Make sure that your site/server meets JomSocial System Requirements
- Make sure to setup JomSocial Cron Job
- Always provide us with access details to the backend and ftp. We need it to debug problems.
- If you have a similar problem, but a solution you found isn't working, open a new thread instead of 'merging' with an existing one.

- Use the "Thank You" feature on any post that helped you
The following user(s) said Thank You: Clint
Moderators: Piotr Garasiński
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