Notice

The forum is in read only mode.

Support Forum

Welcome! Support Forums have been reactivated
Welcome the Technical Support section. Help us in assisting you by providing us with a concise and descriptive elaboration of your issues. Be specific and if possible, provide us with a step-by-step instruction in replicating your problem.

Unable to see all events or events in the JS event module

9 years 6 months ago
Licenses:
JomSocial Active

ISSUE SUMMARY:

Downloaded Jomsocial 4 recently. Copied over the old Jomsocial 3. Installed Joomlart Platon template. Uploaded Jomsocial events calendar in module position-7.

Problem 1. Contrary to the demo site, public unable to view events from clicking the event in the Jomsocial events calendar module on my homepage. This also happens on my Jomsocial front page for the Jomsocial events side module. I have already set that events can be viewed by public.

Problem 2. Even if registered as a user, clicking the 'all events' in the Jomsocial events module in the side bar will just redirect to the home page again.

9 years 6 months ago
  • Dimas's Avatar
  • Dimas
  • Visitor
  • Thank you received: 0
Licenses:

Hi Jui,

Please make sure the itemid of menu "Community (community1)" is smaller than menu "Join MissyAh.com (get-started)"

thank you!

9 years 6 months ago
Licenses:
JomSocial Active

Hi Dimas, thank you for your prompt reply!

I have made the itemid of community to be smaller than the menu Join "site" (get-started) but the 2 problems that I have stated still persists.

Please also delete the link to my site thank you!

I am not sure how to proceed from here. Hope you can help!

9 years 6 months ago
  • Dimas's Avatar
  • Dimas
  • Visitor
  • Thank you received: 0
Licenses:

Would you mind provide me th PhpMyadmin access, please?

thank you!

9 years 6 months ago
Licenses:
JomSocial Active

Dear Dimas,

I have edited my post to include the information for my backend access. For your information :)

9 years 6 months ago
  • Dimas's Avatar
  • Dimas
  • Visitor
  • Thank you received: 0
Licenses:

Hi Jui,

Please check again, should be fine now.. this issue caused by another itemID issue from "My Profile"

thank you!

9 years 6 months ago
Licenses:
JomSocial Active

Dear Dimas, thank you once again for your wonderful help! Now all my registered users are able to access the events page! May I know what is the problem with the my profile menu link so that I can avoid such a mistake again?

In addition, I realised that the event page still cannot be view by 'public' despite the backend events setting to allow public access. Is there anything that I am missing?

9 years 6 months ago
  • Dimas's Avatar
  • Dimas
  • Visitor
  • Thank you received: 0
Licenses:

Hi Jui,

I see another jomsocial menu is bigger than jomsocial home page menu, so I switch the itemID between them.

Your community menu was set to registered only, I changed to public, and can see the event now :)

thank you!

9 years 6 months ago
Licenses:
JomSocial Active

Thank you very much Dimas, I will have to say that the support from Jomsocial is great :)

My issue is now resolved

9 years 6 months ago
  • Dimas's Avatar
  • Dimas
  • Visitor
  • Thank you received: 0
Licenses:

you're welcome :)

Moderators: Piotr Garasiński
Powered by Kunena Forum

Join 180,000 websites creating Amazing communities

JomSocial is the most complete, easy-to-use addon that turns Joomla CMS into a
full -fledged, social networking site

TRY NOW BUY NOW