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Email notification of New Event Activity is arriving 4 times

9 years 10 months ago
  • Susan's Avatar
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ISSUE SUMMARY:
- Email notification of 'New Event activity' is triggering 4 identical emails to go out, but the notification shows only once in the mail queue.
- Also in the backend Configuration/Privacy list we see COM_COMMUNITY_NOTIFICATIONTYPE_EVENTS_WALLUPDATE rather than 'New Event Activity'

I believe this notification is a new feature. This is my previous ticket regarding Notification of New Event activity
www.jomsocial.com/forum/events/20372-eve...ments-box-not#119138
STEPS TO REPLICATE:
1 X Creates an Event
2 Another user comments on the event
3 X receives 4 emails notifying them of the comment

EXPECTED RESULT 1 email!
BROWSER

Please look in our demo site listed. You can post comments as the user details given.

9 years 10 months ago
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Hi Susan,

Please you edit your Jomsocial site configuration, and change "Send Email on Page Load" to No.

thank you

9 years 10 months ago
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Dimas, Hi, so we had an initial problem that notifications were not being sent at all. We added a patch you gave us and event activity was being sent through 4 times. Users will still receive one notification?

9 years 10 months ago
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Hi Susan,

I already set this issue as confirmed bug again, so let we see what developer will find with it.

thank you

9 years 10 months ago
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We are getting huge numbers of complaints about this. Any idea when likely to be resolved?

9 years 10 months ago
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Hi Susan,

I cant give the date.. but for time being edit your Jomsocial site configuration, and change "Send Email on Page Load" to No. And set the cron job.

thank you

9 years 10 months ago
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Hi Dimas,

Please look at the bottom of this other support ticket regarding notification of Discussion replies - Jens asks if this will cause multiple messages to go out? We applied that fix on Monday to our site because discussion replies weren't going out.

www.jomsocial.com/forum/groups/26550-no-...replt-to-discussions

Thanks a lot

9 years 10 months ago
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Hi Susan,

That patch code only for fixing discussion replies email notification was not be sent.

Multiple email issue is different things, we havent fixed it

thank you

9 years 9 months ago
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Any news on this? It needs to be fixed for the next release of Jomsocial!

9 years 9 months ago
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Hi Susan,

I am sorry, our developers are too busy with the newest mayor version, so this issue is not fixed yet.

I already montioned the solution for this, you should disable ""Send Email on Page Load" , the emails still can be sent via cron job.

thank you

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